Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.25 - $14.00
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Retirement Plan
tuition support
Paid Time Off
Employee stock ownership plan
Job Description
WinCo Foods is a prominent grocery retailer operating over 140 supermarkets across 10 states, proudly employing more than 22,000 employee owners. As the second largest employee-owned company in the United States, WinCo Foods thrives on a unique business model where its employees are not just workers but shareholders. This sense of ownership has cultivated a committed workforce, enriching both the company culture and customer experience. With more than 500 millionaire employee-owners through the Employee Stock Ownership Plan (ESOP), employees benefit directly from the company’s success. Beyond its employee-ownership model, WinCo Foods is distinguished by its commitment to customer service, offering... Show More
Job Requirements
- Must be at least 16 years old
- Ability to stand or sit for long periods
- Ability to walk rapidly, bend, stoop, twist and turn frequently
- Ability to lift and maneuver objects up to 20 lbs frequently and up to 50 lbs occasionally
- Ability to operate cash registers, scanners, and scales
- Manual dexterity and good hand-eye coordination
- Ability to communicate via hearing and speech
- Ability to complete written forms
- Ability to conduct visual inspection and read merchandise information
- Ability to perform repetitive tasks accurately
- Ability to learn and memorize considerable information including PLU codes and company policies
- Ability to ensure accuracy in scanning and monetary transactions
- Ability to handle stressful situations and dissatisfied customers calmly
- Ability to use household cleaners for maintaining work areas
- Work varied shifts including nights, weekends, and holidays
- Food safety/handlers card and tobacco or alcohol sales certification as required by state and local laws
Job Qualifications
- High school diploma or equivalent preferred
- Previous customer service or retail experience beneficial
- Ability to communicate clearly and effectively
- Basic math skills including addition, subtraction, multiplication, and division
- Ability to learn product locations, PLU codes and company policies
- Friendly and personable demeanor
- Ability to use check stand equipment proficiently including cash registers and scanners
- Ability to work flexible shifts including nights, weekends, and holidays
- Understanding of customer service principles and sales techniques
- Ability to handle cash and perform transactions accurately
- Ability to engage with a diverse customer base
Job Duties
- Welcomes, engages, serves and thanks customers maintaining a friendly customer service atmosphere
- Operates check stand equipment such as cash register, scanner and scale to process customer orders
- Engages in suggestive selling and sales techniques
- Processes monetary transactions including cash, checks, gift certificates, food stamps, coupons and refunds adhering to cash handling policies
- Maintains knowledge of product location, monitors UPC codes and ensures proper pricing
- Maintains clean, stocked and safe work areas
- Stocks, prices and rotates merchandise
- Assists in self-checkout lane monitoring and customer assistance
- Performs customer service desk duties as assigned
- Follows all state and federal laws for restricted items
- Adheres to USDA Food Stamp and WIC procedures
- Regularly monitors and assists at self-checkout stations to expedite transactions and ensure accuracy
- Responds promptly to errors and alerts at SCO stations
- Actively engages customers at self-checkout to reduce shrinkage
- Prioritizes safety by reporting concerns
- Performs other duties as assigned
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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