Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $15.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Bonus opportunities
Career advancement opportunities
401K with company match
Employee stock purchase plan
Referral Bonus Program
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Paid vacation
Paid sick time
Paid holidays
paid Volunteer Time Off
Job Description
Floor & Decor is a leading specialty retailer of hard surface flooring and related accessories, serving professional installers and do-it-yourself customers alike. Founded with a commitment to providing high-quality products and exceptional customer service, Floor & Decor has grown into a national brand known for its wide product assortment and competitive pricing. The company operates in the retail sector, focusing on flooring materials such as tile, wood, laminate, and stone. With multiple store locations nationwide, Floor & Decor serves a diverse customer base including homeowners, contractors, and commercial clients while maintaining a strong emphasis on customer satisfaction and industry expertise.Show More
Job Requirements
- Must be 18 years or older
- Knowledge of basic math skills
- Customer service experience
- Potential travel to other stores for support
Job Qualifications
- Customer service experience
- Knowledge of basic math skills
- Ability to work in a retail or customer-facing environment
- Effective communication skills
- Honest and accountable
- Friendly and enthusiastic
- Entrepreneur and hard-working
Job Duties
- Greet every customer in a helpful and courteous manner
- Connect with customers, ask about their projects, recommend our products and excite customers about their purchase
- Provide above and beyond customer service and exceed customer expectations
- Demonstrate and understand compliance of the company's safety processes
- Act and work in a manner consistent with the company's core values
- Process customers at checkout using the point of sale (POS) system
- Process customer refunds and exchanges according to established guidelines
- Open and close registers
- Follow established cash, check and credit card acceptance procedures
- Answer the telephone according to the company guidelines
- Stock, tag and display merchandise as required
- Be able to create price tags and merchandise signs
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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