Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Prescription coverage
Paid Time Off
Holiday pay
sick pay
Employee assistance program
Financial Coaching
associate discounts
Tuition Reimbursement
Career training and development
Job Description
Smith's Food and Drug, a proud member of The Kroger Company family since 1998, is a well-established grocery retail chain based in Salt Lake City, Utah. With over 140 stores across Utah, Nevada, New Mexico, Arizona, Montana, Idaho, and Wyoming, Smith's has built a reputation for delivering quality products and exceptional customer service to a diverse and widespread community. As part of Kroger, one of the largest grocery retailers in the United States, Smith's benefits from a legacy of innovation and a commitment to excellence that helps both customers and employees thrive. The company philosophy centers on 'Feeding the Human... Show More
Job Requirements
- Customer service experience
- effective communication skills
- knowledge of basic math including counting, addition, and subtraction
- ability to perform essential job functions with or without reasonable accommodation
Job Qualifications
- Customer service experience
- effective communication skills
- knowledge of basic math such as counting, addition, and subtraction
- ability to follow directions and seek assistance when necessary
- ability to manage conflict professionally
- honesty and integrity in handling sensitive information
- ability to work cooperatively in a team environment
- understanding of retail or grocery store operations is a plus
Job Duties
- Greet, engage, and assist customers actively
- process customer transactions quickly, accurately, and efficiently
- handle various payment methods including cash, checks, credit, debit, SNAP EBT, and coupons according to company policy
- adhere to company guidelines on cash shortages, restricted sales, and loss prevention
- report pricing discrepancies to Scan Coordinator
- follow procedures for postage stamps, gift cards, and coupons
- maintain knowledge of current, seasonal, and special promotions
- comply with all food safety regulations and store safety programs
- identify and report unsafe conditions or equipment needing repair
- provide a welcoming environment by answering customer inquiries about products
- adhere to local, state, and federal laws and company policies
- work cooperatively in a fast-paced environment and manage conflict reasonably
- act with honesty and integrity in handling customer and business information
- provide support through direct interaction with minors, individuals with special needs, and older adults
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
OysterLink - a focused job platform for restaurants and hotels.
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