Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $18.75
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee stock ownership plan
tuition support
Retirement Plan
Employee Discounts
Job Description
WinCo Foods is a rapidly expanding grocery retailer operating over 140 supermarkets across 10 states in the United States. Established as the second largest employee-owned company in the country, WinCo empowers its workforce of over 22,000 employee owners by fostering an environment of shared ownership and collaboration. The company's mission centers on delivering the lowest possible prices to nourish families while creating a meaningful impact in the communities it serves. Employee ownership is a cornerstone of WinCo's identity, evidenced by its Employee Stock Ownership Plan (ESOP) that has more than 500 millionaire employee owners, highlighting the company’s commitment to long-term... Show More
Job Requirements
- Must be 16 years of age or older
- Ability to work varied shifts in a 24/7 operation including night, weekends and holidays
- Ability to perform friendly, courteous, tactful relations with customers and co-workers with composure
- Ability to communicate (hearing and speech) to perform customer relation tasks
- Ability to complete written forms
- Ability to conduct visual inspection and read information on merchandise
- Ability to lift and maneuver objects up to 20 lbs frequently and up to 50 lbs occasionally
- Ability to operate check stand equipment such as cash registers, scanners, and scales
- Ability to stand or sit for long periods of time, walk rapidly, bend, stoop, twist, and turn frequently for long periods
- Manual dexterity and good hand/eye coordination
- Ability to learn and memorize a considerable amount of information including PLU codes, location of products, check stand and keyboard procedures and company policies
- Ability to ensure accuracy in scanning and verifying sales and handling monetary transactions with mental alertness and basic math skills
- Ability to occasionally use blades for box cutting
- Ability to use household cleaners to maintain work area
- Ability to navigate and manage potentially high stress situations, volatile or unsatisfied customers, and a high volume of transactions and customers
- As required by applicable state and local laws, food safety/handlers cards, tobacco and alcohol sales certification (e.g. TAM card)
Job Qualifications
- High school diploma or equivalent preferred
- Previous experience in retail or customer service is an asset
- Basic math skills including addition, subtraction, multiplication and division
- Effective communication skills including hearing and speech abilities
- Ability to learn and memorize product codes, company policies and procedures
- Familiarity with cash handling and monetary transaction processes
- Demonstrated ability to work in a fast-paced environment with composure during high stress situations
- Manual dexterity and good hand-eye coordination
- Ability to perform repetitive tasks accurately
Job Duties
- Seeks opportunities to welcome, engage, serve and thank customers
- Maintains an atmosphere of friendly, enthusiastic customer service with an emphasis of taking care of the customer
- Operates check stand equipment such as a cash register, scanner and scale to process customer orders using two aisles to check customers
- Engages in suggestive selling and other sales techniques
- Processes monetary transactions including cash, checks, gift certificates, travelers checks, food stamps, processing coupons, and refunds
- Maintains knowledge of current product location, monitors UPC codes and ensures proper pricing
- Maintains clean, neat and properly stocked check stand and ensures safe and secure work area
- May be assigned to a multi station self-checkout lane as needed
- May be assigned to the customer service counter as needed
- Follows all state and federal laws concerning the sale of any restricted or regulated items (i.e. tobacco, alcohol)
- Adheres to all United States Department of Agriculture Food Stamp or WIC voucher procedures
- Regularly moves within SCO area to expedite transactions, maintain attentive presence and keep area clear of safety hazards
- Initiates and engages contact with customers as they process their transactions
- Responds to SCO stations to accurately review, address and clear alerts and/or errors with customer transactions
- Monitors multiple simultaneous transactions and verifies payment in fast paced setting
- Actively and routinely engages with customers at self-checkout kiosks to assist in transactions, ensure accuracy, and limit shrinkage
- Maintains a high level of awareness of the self-checkout area and customers
- anticipates customer needs, monitors transaction activity, makes regular eye contact with customers, observes bottom of the basket
- Prioritizes safety of employees and customers by addressing or reporting concerns as provided by Company policy
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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