Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $15.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Bonus opportunities
Career advancement opportunities
401K with company match
Employee stock purchase plan
Referral Bonus Program
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Paid vacation
Paid sick time
Paid holidays
Paid personal holiday
paid Volunteer Time Off

Job Description

Floor & Decor is a leading specialty retailer in the home improvement industry, focusing on hard surface flooring and related accessories. Known for its extensive selection, competitive pricing, and unmatched commitment to customer satisfaction, Floor & Decor has built a strong reputation by offering premium products such as tile, wood, stone, and decorative accessories aimed at both professional contractors and do-it-yourself homeowners. With a nationwide footprint and numerous retail locations, the company emphasizes high energy, enthusiasm, and knowledgeable customer interactions to foster exceptional shopping experiences. Floor & Decor cultivates a workplace culture centered around integrity, accountability, and entrepreneurial spirit, driving... Show More

Job Requirements

  • Must be 18 years or older
  • Knowledge of basic math skills
  • Customer service experience
  • Potential travel to other stores for support

Job Qualifications

  • Customer service experience
  • Knowledge of basic math skills
  • Ability to operate point of sale (POS) systems
  • Good communication skills
  • Friendly and enthusiastic demeanor

Job Duties

  • Greet every customer in a helpful and courteous manner
  • Connect with customers, ask about their projects, recommend products and excite customers about their purchase
  • Provide above and beyond customer service and exceed customer expectations
  • Demonstrate and understand compliance of company safety processes
  • Act and work in a manner consistent with the company’s core values
  • Process customers at checkout using the point of sale (POS) system
  • Process customer refunds and exchanges according to established guidelines

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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