Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Healthcare coverage
Dental Insurance
Vision Insurance
Paid Time Off
Employee Discounts
Tuition Reimbursement
Employee assistance program
Job Description
Qualify Food Centers (QFC) is a well-established grocery chain with a strong presence in the Pacific Northwest region, specifically in Washington and Oregon. Founded in Washington, QFC merged with The Kroger Company in 1998 to become part of one of the largest retail companies in the United States. As a brand under the Kroger family of companies, QFC benefits from the broad resources, expertise, and commitment to quality that Kroger offers, while maintaining its unique identity as a community-focused grocer. QFC operates 59 stores across its service areas, focusing on delivering fresh food, excellent customer service, and a pleasant shopping... Show More
Job Requirements
- Customer service experience
- Effective communication skills
- Knowledge of basic math including counting, addition and subtraction
Job Qualifications
- Customer service experience
- Effective communication skills
- Knowledge of basic math including counting, addition and subtraction
- Ability to work cooperatively in a high paced environment
- Ability to manage conflict reasonably and nonconfrontationally
- Ability to act with honesty and integrity
- Ability to follow directions and seek assistance when necessary
Job Duties
- Be visible and actively greet, engage and assist customers
- Process customer transactions quickly, accurately and efficiently through the check lane
- Handle various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, Rain checks, complex loyalty offers, coupons and checkout procedures according to company policy
- Understand and adhere to the company’s limits on cash shortages and/or overages and work honestly and effectively to control loss
- Adhere to guidelines on restricted sale items including Alcohol, Tobacco, DVDs
- Report pricing discrepancies to the Scan Coordinator
- Follow established policies and procedures for postage stamps, gift cards, and coupons
- Stay current with present, future, seasonal and special ads
- Adhere to all food safety regulations and guidelines
- Comply with safety procedures and notify store management of unsafe conditions, accidents or issues
- Inspect equipment and notify appropriate department or store manager of items needing repair
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products
- Adhere to all local, state and federal laws, and company guidelines
- Work cooperatively in high paced and sometimes stressful environment
- Manage conflict in a reasonable, nonconfrontational and cooperative manner
- Act with honesty and integrity regarding customer and business information
- Follow directions and seek assistance when necessary to resolve customer and business issues
- Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults
- Perform essential functions with or without reasonable accommodation
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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