Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discount
Job Description
Kroger, rooted deeply in American history, began over a century ago as a small grocery store in Cincinnati and has since evolved into the nation's largest grocer, operating nearly 2,800 stores across 35 states under 28 different names. Known as America's grocer, Kroger is committed to bringing together diverse teams fueled by their shared passion for food and people, united by a common mission: to Feed the Human Spirit. This mission speaks to the heart of the company’s culture and vision, emphasizing innovation, community connection, and creating memorable experiences for customers and employees alike. Kroger prides itself on fostering an... Show More
Job Requirements
- Customer service experience
- Effective communication skills
- Knowledge of basic math including counting, addition and subtraction
- Prior experience as a Bagger or Courtesy Clerk is desired
- Ability to work in high paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary
- Ability to provide support and assistance through direct interaction with minors, individuals with special needs and older adults
- Must be able to perform essential job functions with or without reasonable accommodation
Job Qualifications
- Customer service experience
- Effective communication skills
- Knowledge of basic math including counting, addition and subtraction
- Ability to understand and operate Point of Sale (POS) systems
- Knowledge of company policies and procedures for transactions and restricted sales
- Ability to adhere to safety, food safety and security regulations
- Strong interpersonal skills to manage conflict and engage customers
- Capability to handle multiple tasks in a fast-paced environment
- Honesty and integrity in handling customer and business information
- Willingness to support diverse customers including minors, individuals with special needs and older adults
- Ability to follow directions and seek assistance when necessary
Job Duties
- Be visible and actively greet, engage and assist customers
- Process customer transactions quickly, accurately and efficiently using the Point of Sale (POS) system
- Handle various transaction tenders such as cash, checks, credit, debit, SNAP EBT, WIC, coupons and loyalty offers according to company policy
- Adhere to company limits on cash shortages and overages and work to control loss
- Comply with guidelines on restricted sales items such as alcohol and tobacco
- Report pricing discrepancies to the Scan Coordinator
- Follow policies for postage stamps, gift cards and coupons
- Stay current with seasonal and special ads
- Adhere to all food safety regulations and guidelines
- Comply with safety programs and notify management of unsafe conditions or accidents
- Inspect equipment for maintenance needs and report any issues
- Create a welcoming environment by answering customer questions about products
- Follow all local, state and federal laws and company guidelines
- Work cooperatively in high paced and sometimes stressful environments
- Manage conflict in a reasoned, nonconfrontational and cooperative manner
- Act with honesty and integrity concerning customer and business information
- Provide support and assistance to minors, individuals with special needs, and older adults
- Perform essential functions with or without reasonable accommodation
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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