Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Healthcare coverage
Dental Insurance
Vision Insurance
Prescription coverage
flexible scheduling
Paid Time Off
Employee assistance program
Financial Coaching
associate discounts
Tuition Reimbursement
Career development programs
Job Description
Pick 'N Save is a well-established grocery store chain based in Wisconsin, proudly serving communities through its 89 store locations across the state. Since its merger with The Kroger Company in 2015, Pick 'N Save has been part of a larger family of companies known for their commitment to quality, innovation, and community enrichment. As a subsidiary of Kroger, one of the largest supermarket chains in the United States, Pick 'N Save leverages extensive resources and a deep understanding of customer needs to create a welcoming shopping experience. The company is dedicated to a mission they call 'To Feed the... Show More
Job Requirements
- Customer service experience
- Effective communication skills
- Knowledge of basic math including counting, addition, and subtraction
Job Qualifications
- Customer service experience
- Effective communication skills
- Knowledge of basic math including counting, addition, and subtraction
- Ability to work cooperatively in fast-paced environments
- Ability to manage conflict professionally
- Commitment to honesty and integrity
- Willingness to follow directions and seek assistance when needed
- Capability to provide support to diverse populations including minors, individuals with special needs, and seniors
Job Duties
- Be visible and actively greet, engage and assist customers
- Process customer transactions through the check lane quickly, accurately, and efficiently
- Handle various tenders such as cash, checks, credit, debit, SNAP EBT, offline SNAP EBT, WIC, rain checks, complex loyalty offers, coupons and checkout procedures according to company policy
- Understand and adhere to the company's limits on cash shortages and/or overages and control loss
- Understand and follow guidelines on restricted sale items such as alcohol, tobacco, and DVDs
- Report pricing discrepancies to the Scan Coordinator
- Follow established policies and procedures for postage stamps, gift cards, and coupons
- Stay current with present, future, seasonal and special ads
- Adhere to all food safety regulations and guidelines
- Reinforce safety programs by complying with safety procedures and identifying unsafe conditions, accidents, or issues and notify store management
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
- Create an environment that makes customers feel welcome, important and appreciated by answering questions about products sold in the store
- Adhere to all local, state and federal laws, and company guidelines
- Work cooperatively in a high-paced and sometimes stressful environment
- Manage conflict in a reasonable, nonconfrontational and cooperative manner
- Act with honesty and integrity regarding customer and business information
- Follow directions and seek assistance when necessary to resolve customer and business issues
- Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults
- Must be able to perform the essential functions of this position with or without reasonable accommodation
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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