Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $15.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Bonus opportunities
career advancement
401K with company match
Employee stock purchase plan
Referral Bonus Program
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Paid vacation
Paid sick time
Paid holidays
paid Volunteer Time Off

Job Description

Floor & Decor is a leading specialty retailer of hard surface flooring and related accessories, committed to providing customers with quality products at competitive prices along with excellent customer service. Established as a prominent name in the flooring industry, Floor & Decor operates a network of warehouse-format stores that offer a vast selection of tile, wood, laminate, vinyl, and natural stone flooring, as well as related installation materials. The company is dedicated to empowering customers and professionals alike to complete their flooring projects successfully by providing expert advice, extensive product variety, and exceptional shopping experiences. Floor & Decor focuses on... Show More

Job Requirements

  • Must be 18 years or older
  • customer service experience
  • knowledge of basic math skills
  • ability to perform medium work including lifting 20-50 pounds occasionally
  • availability to work full-time or part-time
  • potential travel to other stores for support
  • able to stand, walk, reach, climb, balance, stoop, kneel, crouch or crawl as required

Job Qualifications

  • Customer service experience
  • knowledge of basic math skills
  • ability to use point of sale systems
  • strong communication skills
  • friendly and enthusiastic demeanor
  • able to work as part of a team
  • reliable and honest

Job Duties

  • Greet every customer in a helpful and courteous manner
  • connect with customers, ask about their projects, recommend products and excite customers about their purchase
  • provide above and beyond customer service and exceed customer expectations
  • demonstrate and understand compliance of the company’s safety processes
  • act and work in a manner consistent with the company’s core values
  • process customers at checkout using the point of sale (POS) system
  • process customer refunds and exchanges according to established guidelines
  • open and close registers
  • follow established cash, check and credit card acceptance procedures
  • answer the telephone according to the company guidelines
  • stock, tag and display merchandise as required
  • be able to create price tags and merchandise signs

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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