Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $15.00
Work Schedule
Standard Hours
Benefits
Bonus opportunities
Career advancement opportunities
401K with company match
Employee stock purchase plan
Referral Bonus Program
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Paid vacation
Paid sick time
Paid holidays
paid Volunteer Time Off
Job Description
Floor & Decor is a leading specialty retailer in the home improvement industry, known for offering an extensive selection of hard surface flooring and related accessories. Established to serve both professional contractors and do-it-yourself customers, Floor & Decor has grown to become a trusted destination for high-quality products, expert advice, and exceptional customer service. The company prides itself on delivering a memorable shopping experience through its knowledgeable staff, extensive inventory, and commitment to customer satisfaction. With stores nationwide, Floor & Decor is committed to fostering a positive, inclusive, and supportive work environment for all employees, recognizing that their success is... Show More
Job Requirements
- Must be 18 years or older
- Knowledge of basic math skills
- Customer service experience
- Potential travel to other stores for support
Job Qualifications
- Customer service experience
- Knowledge of basic math skills
- Ability to handle cash transactions accurately
- Excellent communication skills
- Friendly and enthusiastic attitude
- Ability to work in a fast-paced environment
- Basic computer skills for POS system operation
Job Duties
- Greet every customer in a helpful and courteous manner
- Connect with customers, ask about their projects, recommend our products and excite customers about their purchase
- Provide above and beyond customer service and exceed customer expectations
- Demonstrate and understand compliance of the company's safety processes
- Act and work in a manner consistent with the company's core values
- Process customers at checkout using the point of sale (POS) system
- Process customer refunds and exchanges according to established guidelines
- Open and close registers
- Follow established cash, check and credit card acceptance procedures
- Answer the telephone according to the company guidelines
- Stock, tag and display merchandise as required
- Be able to create price tags and merchandise signs
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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