Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $15.00
Work Schedule
Standard Hours
Benefits
Bonus opportunities
Career advancement opportunities
401K with company match
Employee stock purchase plan
Referral Bonus Program
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Paid vacation
Paid sick time
Paid holidays
paid Volunteer Time Off
Job Description
Floor & Decor is a leading specialty retailer of hard surface flooring and related accessories serving both residential and commercial customers. Established with a mission to deliver inspiring home improvement solutions, Floor & Decor offers an extensive range of products including tile, wood, laminate, and natural stone flooring along with decorative and installation supplies. With a commitment to quality, value, and expert customer service, Floor & Decor operates numerous store locations providing customers with everything needed to complete their flooring projects from start to finish. The company embraces a culture of growth, professional development, and inclusivity, striving to create a... Show More
Job Requirements
- Must be 18 years or older
- Knowledge of basic math skills
- Customer service experience
- Potential travel to other stores for support
- Ability to lift 20-50 pounds occasionally
- Ability to stand, walk, reach, kneel, crouch, and balance
- Willingness to work flexible hours including weekends
- Ability to handle cash and payment systems accurately
Job Qualifications
- Customer service experience
- Knowledge of basic math skills
- Ability to use point of sale (POS) systems
- Effective communication skills
- Friendly and enthusiastic demeanor
- Ability to work both full-time or part-time hours
- Ability to follow safety procedures and company policies
Job Duties
- Greet every customer in a helpful and courteous manner
- Connect with customers, ask about their projects, recommend our products and excite customers about their purchase
- Provide above and beyond customer service and exceed customer expectations
- Demonstrate and understand compliance of the company's safety processes
- Act and work in a manner consistent with the company's core values
- Process customers at checkout using the point of sale (POS) system
- Process customer refunds and exchanges according to established guidelines
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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