Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $11.00 - $15.00
Benefits
401(k) Plan
Healthcare plans
Virtual Doctor Visits
associate discount
Financial education program
Associate assistance program
24/7 Chaplaincy Services
Job Description
Rural King Farm and Home Store is a reputable retail establishment dedicated to supporting rural communities by providing quality farm and home products. Known for its commitment to customer satisfaction and community involvement, Rural King strives to create a positive and rewarding workplace for its associates. The company fosters a people-first environment that emphasizes growth opportunities, competitive benefits, and a collaborative culture where employees work alongside dedicated individuals who share a passion for exceptional service and community impact.
As a part-time Cashier at Rural King, you will hold a vital role in delivering outstanding customer service and ensuring smooth, accurat... Show More
As a part-time Cashier at Rural King, you will hold a vital role in delivering outstanding customer service and ensuring smooth, accurat... Show More
Job Requirements
- Ability to maintain a seated or standing position for extended durations
- ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently
- able to navigate and access all facilities
- skill to effectively communicate verbally with others, both in-person and via electronic devices
- close vision for computer-related tasks
Job Qualifications
- Exceptional customer service skills and a desire to help others
- comfortable navigating computer systems and software to assist customers or manage activities
- excellent verbal and written interpersonal and communication skills
- ability to interact with a team in a fast-paced environment, remaining flexible, proactive, resourceful, and efficient
- strong communications skills including written, oral, and interpersonal abilities
- demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses
- proficiency in adapting communication style and tone to effectively interact with individuals from diverse backgrounds and at different levels within the organization
- ability to complete repetitive activities
- demonstrated resilient mindset and the ability to maintain motivation and optimism in the face of difficulties and setbacks
- proactive and positive attitude towards training new cashiers
Job Duties
- Exceed customer expectations by delivering outstanding service through clear communication and active listening
- greet customers with a friendly and welcoming demeanor as they enter the store
- follow the cashier script to assist customers through the transaction process and educate them on company programs such as the loyalty program, RK Visa, and RK Plus Protection Plan
- execute cash management, return, layaway, and exchange policies with precision and adherence to company guidelines
- communicate professionally and in an upbeat and friendly manner with all Rural King associates and customers
- provide product information and answer basic customer inquiries, offering recommendations as appropriate
- coordinate with the loaders to promptly respond to customer requests for assistance
- efficiently execute precise transactions while prioritizing timely service and handle price dispute resolution with professionalism
- stand in designated area in front of the registers to indicate availability to assist customers when not currently engaged in a transaction
- emphasize the value of joining the Rural King loyalty program, detailing benefits such as special offers, points accumulation, and personalized recommendations
- utilize the designated cashier script to engage with customers during transactions
- introduce the benefits of the Rural King Visa card to customers, highlighting its advantages such as exclusive offers, rewards, and flexible financing options
- respond to incoming calls at the registers with impeccable phone etiquette, identifying the store and yourself as a representative of Rural King using a professional and friendly demeanor
- ensure the reconciliation of registers and filing of paperwork with an unwavering commitment to achieving 100 percent accuracy
- ensure proper deactivation of either EAS (Electronic Article Surveillance) devices or spider wrapped products as needed
- maintain heightened awareness of your surroundings to prevent loss (shrink) and deliver exceptional customer service
- execute cashier responsibilities thoroughly, encompassing tasks such as stocking coolers, cleaning front windows, and efficiently managing registers
- refill popcorn and coffee stations in a timely manner to meet customer demands and maintain a positive experience
- keep shopping carts and restrooms clean and well-maintained to ensure a positive customer experience
- use general office equipment such as telephone, copy machine, fax machine, calculator, and computer
- participate in cross-training for flexibility in various departments and responsibilities
- actively participate in learning initiatives such as training programs, workshops, and webinars
- provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively
- demonstrate behaviors that exemplify Rural King’s Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement
- perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in: