Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $17.23
Work Schedule
Standard Hours
Day Shifts
Benefits
Bonus opportunities
Career advancement opportunities
401K with company match
Employee stock purchase plan
Referral Bonus Program
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Paid vacation
Paid sick time
Paid holidays
Paid personal holiday
paid Volunteer Time Off
Job Description
Floor & Decor is a leading specialty retailer in the home improvement industry, focusing on hard surface flooring and related accessories. Known for its extensive selection and commitment to quality, the company serves both professional installers and do-it-yourself customers. Floor & Decor operates with a dedication to customer satisfaction, offering a wide range of products including tile, wood, laminate, and stone flooring. With numerous stores nationwide, the company fosters a dynamic retail environment that emphasizes expert knowledge, product variety, and exceptional service. They prioritize an inclusive workplace culture and equal employment opportunities for all associates and applicants regardless of race,... Show More
Job Requirements
- Must be 18 years or older
- Knowledge of basic math skills
- Customer service experience
- Potential travel to other stores for support
Job Qualifications
- Customer service experience
- Knowledge of basic math skills
- Ability to use point of sale (POS) systems
- Strong communication skills
- Friendly and enthusiastic personality
- Ability to work both full-time and part-time shifts
- Reliable and honest work ethic
Job Duties
- Greet every customer in a helpful and courteous manner
- Connect with customers, ask about their projects, recommend our products and excite customers about their purchase
- Provide above and beyond customer service and exceed customer expectations
- Demonstrate and understand compliance of the company's safety processes
- Act and work in a manner consistent with the company's core values
- Process customers at checkout using the point of sale (POS) system
- Process customer refunds and exchanges according to established guidelines
- Open and close registers
- Follow established cash, check and credit card acceptance procedures
- Answer the telephone according to the company guidelines
- Stock, tag and display merchandise as required
- Be able to create price tags and merchandise signs
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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