Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $15.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Bonus opportunities
Career advancement opportunities
401K with company match
Employee stock purchase plan
Referral Bonus Program
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Paid vacation
Paid sick time
Paid holidays
paid Volunteer Time Off

Job Description

Floor & Decor is a leading specialty retailer of hard surface flooring and related accessories, dedicated to bringing customers top-quality products and exceptional value. Established with a clear mission to provide customers with a wide selection of flooring options, including tile, wood, laminate, and natural stone, Floor & Decor combines a strong commitment to customer service and industry expertise. Known for its vast assortment and passionate team, the company serves a diverse clientele ranging from professional contractors to do-it-yourself homeowners. Floor & Decor prides itself on its innovative approaches to retail, extensive product knowledge, and a welcoming environment aimed at... Show More

Job Requirements

  • must be 18 years or older
  • customer service experience
  • knowledge of basic math skills
  • potential travel to other stores for support

Job Qualifications

  • friendly and enthusiastic
  • honest and accountable
  • entrepreneurial and hard-working
  • customer service experience
  • knowledge of basic math skills

Job Duties

  • greet every customer in a helpful and courteous manner
  • connect with customers, ask about their projects, recommend our products and excite customers about their purchase
  • provide above and beyond customer service and exceed customer expectations
  • demonstrate and understand compliance of the company's safety processes
  • act and work in a manner consistent with the company's core values
  • process customers at checkout using the point of sale (POS) system
  • process customer refunds and exchanges according to established guidelines

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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