Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Healthcare coverage
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
Employee Discounts
Job Description
Kroger is a leading grocery retailer in the United States with roots tracing back to a small Cincinnati store founded more than a century ago. Today, Kroger operates nearly 2,800 stores across 35 states under 28 different brand names, making it the nation's largest grocer. The company prides itself on uniting diverse teams with a passion for both food and people, all sharing a common mission: To Feed the Human Spirit. Kroger emphasizes innovation and dedication to creating exceptional customer experiences, supportive communities, and positive workplace environments. With a legacy built on these values, the company continues to pioneer new... Show More
Job Requirements
- Customer service experience
- Effective communication skills
- Knowledge of basic math including counting, addition, and subtraction
- Ability to work cooperatively in high-paced and sometimes stressful environments
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Ability to perform the essential functions of this position with or without reasonable accommodation
Job Qualifications
- Customer service experience
- Effective communication skills
- Knowledge of basic math including counting, addition, and subtraction
- Ability to operate POS systems
- Ability to work in high-paced environments
- Integrity and honesty
- Ability to manage conflict in a nonconfrontational manner
- Ability to follow directions and seek help when necessary
Job Duties
- Greet, engage and assist customers actively and visibly
- Process customer transactions quickly, accurately, and efficiently using the POS system
- Handle various payment methods including cash, checks, credit, debit, SNAP EBT, Offline SNAP EBT, WIC, rain checks, complex loyalty offers, and coupons according to company policy
- Adhere to company limits on cash shortages and overages to control loss
- Follow guidelines on restricted sale items such as alcohol, tobacco, and DVDs
- Report pricing discrepancies to the Scan Coordinator
- Comply with established policies for postage stamps, gift cards, and coupons
- Stay informed about current, upcoming, seasonal and special promotions
- Follow all food safety regulations and guidelines
- Comply with safety procedures and report unsafe conditions to management
- Inspect equipment and report repair needs
- Answer customer questions regarding products and store departments
- Adhere to local, state, federal laws and company guidelines
- Work cooperatively in a high-paced and sometimes stressful environment
- Manage conflicts reasonably and cooperatively
- Act with honesty and integrity regarding customer and business information
- Follow directions and seek assistance when needed
- Provide support and assistance to minors, individuals with special needs and older adults
- Perform all essential job functions with or without reasonable accommodation
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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