
Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.30 - $24.55
Work Schedule
Standard Hours
Benefits
Bonus opportunities
Career advancement opportunities
401K with company match
Employee stock purchase plan
Referral Bonus Program
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Paid vacation
Paid sick time
Paid holidays
Personal holiday
paid Volunteer Time Off
Job Description
Floor & Decor is a leading specialty retailer in the home improvement industry, focused on providing a wide range of hard surface flooring and related accessories direct to homeowners and professional installers. As an established company, Floor & Decor operates large format stores across the United States, offering a variety of quality products, including tile, wood, laminate, stone, and decorative accessories. The company prides itself on delivering an extensive selection of products at competitive prices with outstanding customer service, positioning itself as a destination for both consumers and trade professionals renovating or constructing homes and commercial spaces.
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Job Requirements
- Must be 18 years or older
- Customer service experience
- Knowledge of basic math skills
- Ability to occasionally lift 20-50 pounds
- Ability to stand, walk, reach, stoop, kneel, and crouch as part of job duties
- Potential travel to other stores for support
Job Qualifications
- Customer service experience
- Knowledge of basic math skills
- Friendly and enthusiastic
- Honest and accountable
- Entrepreneur and hard-working
Job Duties
- Greet every customer in a helpful and courteous manner
- Connect with customers, ask about their projects, recommend products, and excite customers about their purchase
- Provide above and beyond customer service and exceed customer expectations
- Demonstrate and understand compliance of the company's safety processes
- Act and work in a manner consistent with the company's core values
- Process customers at checkout using the point of sale (POS) system
- Process customer refunds and exchanges according to established guidelines
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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