Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.90 - $28.45
Work Schedule
Flexible
Benefits
Healthcare coverage
Dental Insurance
Vision Insurance
flexible scheduling
Paid Time Off
Employee assistance program
Tuition Reimbursement
Job Description
Ralphs, a well-established supermarket chain based in California, has been a proud member of The Kroger Company family since 1998. With over 180 stores across the state, Ralphs has become a trusted name for quality groceries and exceptional customer service. As part of the Kroger family of companies, Ralphs emphasizes bringing together diverse teams united by a shared passion for food and serving people. The company's core mission is "To Feed the Human Spirit," which drives every employee and reflects in the customer experiences they create.
Ralphs' history is one of innovation and community focus. They work diligently to craf... Show More
Ralphs' history is one of innovation and community focus. They work diligently to craf... Show More
Job Requirements
- Customer service experience
- Effective communication skills
- Knowledge of basic math including counting, addition, and subtraction
- Ability to work cooperatively in high-paced and sometimes stressful environments
- Ability to manage conflict reasonably and nonconfrontationally
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary
- Must be able to perform the essential functions of the position with or without reasonable accommodation
Job Qualifications
- Customer service experience
- Effective communication skills
- Knowledge of basic math including counting, addition, and subtraction
- Prior experience as a Bagger or Courtesy Clerk is a plus
- Ability to work cooperatively in fast-paced environments
- Strong problem-solving and conflict management skills
- Honest and integrity-driven work ethic
Job Duties
- Greet, engage and assist customers actively and visibly
- Process customer transactions through the check lane quickly, accurately, and efficiently
- Handle various tenders such as cash, checks, credit, debit, SNAP EBT, offline SNAP EBT, WIC, rain checks, complex loyalty offers, and coupons according to company policy
- Adhere to company guidelines on cash shortages and overages and work to control loss honestly and effectively
- Follow guidelines on restricted sale items including alcohol, tobacco, and DVDs
- Report pricing discrepancies to the Scan Coordinator
- Follow established policies and procedures for postage stamps, gift cards, and coupons
- Stay current with present, future, seasonal, and special ads
- Adhere to all food safety regulations and guidelines
- Comply with safety procedures, identify unsafe conditions, and notify store management
- Perform preventive maintenance by inspecting equipment and reporting repair needs
- Create a welcoming environment by answering product questions
- Adhere to all local, state, and federal laws and company guidelines
- Work cooperatively in a high-paced and sometimes stressful environment
- Manage conflict in a reasonable, nonconfrontational, and cooperative manner
- Act with honesty and integrity regarding customer and business information
- Follow directions and seek assistance when necessary
- Provide support and assistance to minors, individuals with special needs, and older adults
- Perform essential functions with or without reasonable accommodation
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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