Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
sick pay
Employee Discounts
Tuition Reimbursement
Employee assistance program
Job Description
Kroger, the nation's largest grocer, began as a tiny grocery store in Cincinnati over a century ago and has grown into a retail giant with nearly 2,800 stores across 35 states operating under 28 different names. As an iconic leader in the grocery industry, Kroger is deeply committed to delivering exceptional customer experiences, fostering innovative retail solutions, and cultivating a diverse team dedicated to the mission of feeding the human spirit. Known for its strong company values including respect, honesty, integrity, diversity, inclusion, and safety, Kroger prioritizes not only the quality of its products and services but also the well-being... Show More
Job Requirements
- Customer service experience
- effective communication skills
- knowledge of basic math including counting, addition, and subtraction
Job Qualifications
- Customer service experience
- effective communication skills
- knowledge of basic math including counting, addition, and subtraction
Job Duties
- Greet, engage, and assist customers actively and visibly
- process customer transactions quickly, accurately, and efficiently through the POS system
- handle various tenders including cash, checks, credit, debit, SNAP EBT, offline SNAP EBT, WIC, rain checks, complex loyalty offers, and coupons according to company policy
- understand and adhere to company limits on cash shortages and overages to control loss
- adhere to guidelines on restricted sale items such as alcohol, tobacco, and DVDs
- report pricing discrepancies to the Scan Coordinator
- follow established policies and procedures for postage stamps, gift cards, and coupons
- stay current with present, future, seasonal, and special ads
- adhere to all food safety regulations and guidelines
- comply with safety procedures, identify unsafe conditions or accidents, and notify store management
- inspect equipment and notify appropriate personnel of repair needs
- create an environment that makes customers feel welcome and appreciated by answering product questions
- adhere to local, state, federal laws, and company guidelines
- work cooperatively in high paced and sometimes stressful environments
- manage conflicts reasonably and cooperatively
- act with honesty and integrity regarding customer and business information
- follow directions and seek assistance when necessary
- provide support through direct interaction with minors, individuals with special needs, and older adults
- perform essential functions with or without accommodation
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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