Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $15.00
Work Schedule
Standard Hours
Benefits
Bonus opportunities
Career advancement opportunities
Relocation opportunities
401k with discretionary company match
Employee stock purchase plan
Referral Bonus Program
Personal holiday
Volunteer time off
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Job Description
Floor & Decor is a leading specialty retailer in the hard surface flooring industry, dedicated to providing customers with a broad assortment of products, including tile, wood, laminate, and stone flooring. With a focus on customer satisfaction and product knowledge, Floor & Decor operates stores across the country, delivering quality flooring solutions and exceptional service. The company is known for its innovative approach, vast product selection, and commitment to creating enriching shopping experiences for both professionals and DIY customers alike. As an established business in retail, Floor & Decor fosters an environment that encourages growth, teamwork, and excellent customer service.Show More
Job Requirements
- Must be 18 years or older
- Knowledge of basic math skills
- Customer service experience
- Potential travel to other stores for support
Job Qualifications
- Knowledge of basic math skills
- Customer service experience
- Ability to connect with customers and demonstrate enthusiasm
- Strong communication and interpersonal skills
- Ability to follow cash handling and point of sale procedures
- Honest and accountable work ethic
- Ability to work in a team-oriented environment
Job Duties
- Greet every customer in a helpful and courteous manner
- Connect with customers, ask about their projects, recommend our products and excite customers about their purchase
- Provide above and beyond customer service and exceed customer expectations
- Demonstrate and understand compliance of the company's safety processes
- Act and work in a manner consistent with the company's core values
- Process customers at checkout using the point of sale (POS) system
- Process customer refunds and exchanges according to established guidelines
- Open and close registers
- Follow established cash, check and credit card acceptance procedures
- Answer the telephone according to the company guidelines
- Stock, tag and display merchandise as required
- Be able to create price tags and merchandise signs
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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