Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Healthcare coverage
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discounts
Job Description
Fry's Food Stores, based in Arizona, is a well-established grocery chain that merged with The Kroger Company in 1983. Since then, Fry's Food Stores has been proudly serving customers through over 120 locations throughout Arizona. As part of the Kroger family of companies, Fry's embraces a rich history of innovation, diversity, and community involvement. Their mission centers around feeding the human spirit by bringing together passionate teams who care deeply about food and people. The company values respect, honesty, integrity, diversity, inclusion, and the safety of others, creating a culture where employees and customers alike feel valued and respected.
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Job Requirements
- Customer service experience
- Effective communication skills
- Knowledge of basic math such as counting, addition, and subtraction
- Ability to follow directions and seek assistance when necessary
- Ability to work cooperatively in a high-paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to perform the essential functions of this position with or without reasonable accommodation
Job Qualifications
- Customer service experience
- Effective communication skills
- Knowledge of basic math including counting, addition, and subtraction
- Ability to operate a Point of Sale (POS) system
- Understanding of company policies on transactions and restricted sales
- Ability to adhere to food safety and legal regulations
- Conflict management skills
- Honest and integrity-driven work ethic
- Ability to provide excellent customer support to diverse populations
- Capacity to work efficiently in a fast-paced environment
Job Duties
- Greet, engage, and assist customers actively and visibly
- Process customer transactions quickly, accurately, and efficiently
- Handle various tenders including cash, checks, credit, debit, SNAP EBT, WIC, coupons, and loyalty offers
- Adhere to company policies on restricted sales items such as alcohol and tobacco
- Report pricing discrepancies to the Scan Coordinator
- Follow procedures for postage stamps, gift cards, and coupons
- Maintain compliance with food safety regulations and company safety programs
- Identify and report unsafe conditions or equipment in need of repair
- Provide a welcoming environment by answering product-related questions
- Work cooperatively in a high-paced and stressful environment
- Manage conflicts in a reasonable and cooperative manner
- Uphold honesty and integrity in handling customer and business information
- Support and assist minors, individuals with special needs, and older adults
- Perform essential job functions with or without reasonable accommodation
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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