Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Healthcare coverage
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discounts
Job Description
Kroger started as a small grocery store in Cincinnati over a century ago and has since evolved into the largest grocery retailer in the United States, with nearly 2,800 stores spanning 35 states. Operating under 28 distinct names, Kroger is celebrated as America's grocer and prides itself on uniting diverse teams driven by a passion for food and people. The company's core mission is to Feed the Human Spirit, a value that permeates every aspect of the business. Kroger has a rich history of innovation and commitment to providing outstanding customer experiences, fostering strong communities, and promoting a culture of... Show More
Job Requirements
- Customer service experience
- Effective communication skills
- Knowledge of basic math including counting, addition, and subtraction
Job Qualifications
- Customer service experience
- Effective communication skills
- Knowledge of basic math including counting, addition, and subtraction
- Experience as a Bagger or Courtesy Clerk is preferred
Job Duties
- Greet, engage, and assist customers actively and visibly
- Process customer transactions quickly, accurately, and efficiently through the check lane
- Operate Point of Sale (POS) system handling cash, checks, credit, debit, SNAP EBT, coupons, and loyalty offers
- Adhere to company policies on restricted sales, cash shortages, and overages to control loss
- Report pricing discrepancies to the Scan Coordinator
- Follow procedures for postage stamps, gift cards, and coupons
- Maintain adherence to food safety regulations and company safety programs
- Identify and report unsafe conditions or accidents and notify store management
- Perform preventive maintenance checks and notify appropriate personnel of repairs needed
- Create a welcoming environment by answering customer questions about products and store policies
- Work cooperatively in a fast-paced, sometimes stressful environment
- Manage conflict reasonably and nonconfrontationally
- Maintain honesty and integrity regarding customer and business information
- Follow directions and seek assistance to resolve customer and business issues
- Provide support to minors, individuals with special needs, and older adults
- Perform essential job functions with or without reasonable accommodation
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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