Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Healthcare coverage
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discounts
Job Description
Kroger is the nation’s largest grocer with nearly 2,800 stores located across 35 states and operating under 28 different names. Originating from a small grocery store in Cincinnati over a century ago, Kroger has grown significantly, becoming a leader in the retail grocery sector. Known as America’s grocer, Kroger prides itself on its diverse teams who share a passion for food and people alike. The company’s mission, "To Feed the Human Spirit," reflects a dedication to providing exceptional customer experiences grounded in food at the heart of what they do. Kroger values respect, honesty, integrity, diversity, inclusion, and the safety... Show More
Job Requirements
- Customer service experience
- Effective communication skills
- Knowledge of basic math including counting, addition, and subtraction
Job Qualifications
- Customer service experience
- Effective communication skills
- Knowledge of basic math including counting, addition, and subtraction
- Ability to work cooperatively in a fast-paced environment
- Ability to manage conflict in a reasonable and nonconfrontational manner
- Honesty and integrity in handling customer and business information
- Ability to follow directions and seek help when necessary
- Capable of providing direct support to minors, individuals with special needs, and older adults
Job Duties
- Greet, engage, and assist customers actively and visibly
- Process customer transactions quickly, accurately, and efficiently
- Handle various tenders including cash, checks, credit, debit, SNAP EBT, offline SNAP EBT, WIC, rain checks, loyalty offers, and coupons
- Adhere to company policies on cash shortages, overages, and restricted sale items
- Report pricing discrepancies and follow procedures for postage stamps, gift cards, and coupons
- Stay current with seasonal and special ads
- Follow all food safety regulations and guidelines
- Comply with safety procedures and notify management of unsafe conditions or accidents
- Inspect equipment for preventive maintenance and report needed repairs
- Create a welcoming environment by answering product questions
- Adhere to all legal and company guidelines
- Work cooperatively in high-paced environments
- Manage conflict reasonably and nonconfrontationally
- Act with honesty and integrity regarding business information
- Follow directions and seek assistance to resolve issues
- Provide support through interaction with minors, special needs individuals, and older adults
- Perform essential job functions with or without reasonable accommodations
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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