Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Healthcare coverage
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discounts
Job Description
Smith's Food and Drug, headquartered in Salt Lake City, Utah, is a well-established supermarket chain with a rich history of serving communities across the Western United States. In 1998, Smith's merged with The Kroger Company, one of the largest grocery retailers in the nation, enhancing its capabilities and reach. Today, Smith's proudly operates over 140 stores across Utah, Nevada, New Mexico, Arizona, Montana, Idaho, and Wyoming. As part of the Kroger family, Smith's is committed to offering a comprehensive assortment of quality food products and exceptional customer experiences. The company thrives on fostering a diverse, inclusive, and respectful workplace where... Show More
Job Requirements
- High school diploma or equivalent preferred
- Customer service experience
- Effective communication skills
- Basic math skills including counting, addition, and subtraction
- Ability to operate Point of Sale (POS) systems
- Ability to work flexible hours including weekends and holidays
- Ability to stand for long periods and perform physical tasks as needed
- Ability to adhere to safety and food safety regulations
- Ability to cooperate and work in a team-oriented environment
- Commitment to honesty and integrity
- Ability to handle money accurately
- Must be able to perform essential functions with or without accommodation
Job Qualifications
- Customer service experience
- Effective communication skills
- Knowledge of basic math including counting, addition, and subtraction
- Ability to use Point of Sale (POS) systems
- Understanding of company policies and procedures
- Ability to work effectively in a fast-paced environment
- Strong interpersonal skills and conflict resolution abilities
- Commitment to safety and integrity
- Ability to follow directions and seek assistance when necessary
- Capacity to provide support to diverse customer groups
Job Duties
- Actively greet and assist customers in a visible manner
- Process customer transactions quickly, accurately, and efficiently
- Handle various payment methods including cash, checks, credit, debit, SNAP EBT, WIC, coupons according to company policy
- Monitor and control cash shortages and overages honestly and effectively
- Adhere to guidelines on restricted sale items such as alcohol, tobacco, and DVDs
- Report pricing discrepancies to the Scan Coordinator
- Follow policies for postage stamps, gift cards, and coupons
- Stay current with seasonal and special promotions
- Comply with all food safety regulations and safety programs
- Identify and report unsafe conditions or equipment needing repair
- Create a welcoming environment and answer customer questions about products
- Work cooperatively in a high-paced environment
- Manage conflicts reasonably and nonconfrontationally
- Act with honesty and integrity regarding customer and business information
- Follow directions and seek assistance when needed
- Provide support through interaction with minors, individuals with special needs, and older adults
- Perform essential job functions with or without reasonable accommodation
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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