Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $16.50 - $20.39
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Bonus opportunities
Career advancement opportunities
401K with company match
Employee stock purchase plan
Referral Bonus Program
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Paid vacation
Paid sick time
Paid holidays
Paid personal holiday
paid Volunteer Time Off

Job Description

Floor & Decor is a leading specialty retailer in the home improvement industry, known for offering a vast selection of hard surface flooring, including tile, wood, laminate, and natural stone. Established with a commitment to provide quality products coupled with exceptional customer service, Floor & Decor has grown to become one of the most recognized brands in the flooring sector. The company prides itself on its entrepreneurial spirit, hardworking culture, and dedication to integrity, which has allowed it to steadily expand its presence across the United States. Its stores are designed to provide customers with an engaging shopping experience, offering... Show More

Job Requirements

  • Must be 18 years or older
  • Knowledge of basic math skills
  • Customer service experience
  • Potential travel to other stores for support

Job Qualifications

  • Customer service experience
  • Basic math skills
  • Ability to operate point of sale (POS) systems
  • Strong communication and interpersonal skills
  • Friendly and enthusiastic demeanor
  • Ability to work in a fast-paced retail environment

Job Duties

  • Greet every customer in a helpful and courteous manner
  • Connect with customers, ask about their projects, recommend our products and excite customers about their purchase
  • Provide above and beyond customer service and exceed customer expectations
  • Demonstrate and understand compliance of the company’s safety processes
  • Act and work in a manner consistent with the company’s core values
  • Process customers at checkout using the point of sale (POS) system
  • Process customer refunds and exchanges according to established guidelines

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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