Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $11.25 - $15.25
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee stock ownership plan
tuition support
Birthday bonus
employee discount
Job Description
WinCo Foods is a prominent grocery retailer recognized as the second largest Employee-Owned company in the United States, operating over 140 supermarkets across 10 states and employing more than 22,000 dedicated employee owners. The company takes pride in its unique employee ownership model, which has created a community of over 500 millionaire employee-owners through its Employee Stock Ownership Plan (ESOP). WinCo Foods prioritizes offering the lowest possible prices to help families feed themselves affordably without sacrificing quality or service. With top-tier medical plans, tuition support, and a commitment to employee development, WinCo stands apart as a preferred employer in the... Show More
Job Requirements
- Ability to work varied shifts in a 24/7 operation including night, weekends and holidays
- Perform friendly, courteous and tactful relations with customers and co-workers with composure
- Communicate effectively with hearing and speech to perform customer relation tasks
- Complete written forms accurately
- Conduct visual inspection and read merchandise information
- Lift and maneuver objects up to 20 lbs frequently and up to 50 lbs occasionally
- Operate check stand equipment such as cash registers, scanners and scales
- Stand or sit for long periods, walk rapidly, bend, stoop, twist and turn frequently for long periods
- Be 16 years of age or older
- Demonstrate manual dexterity and good hand/eye coordination
- Learn and memorize considerable information including PLU codes, product locations, check stand procedures and company policies
- Ensure accuracy in scanning and verifying sales and handling monetary transactions with mental alertness and basic math skills
- Occasionally use blades for box cutting
- Use household cleaners to maintain work area
- Perform primary duties efficiently and accurately
- Manage high stress situations, volatile or unsatisfied customers, and a high volume of transactions
- Possess food safety/handlers cards and tobacco and alcohol sales certification as required by applicable state and local laws
Job Qualifications
- High school diploma or equivalent preferred
- Experience in retail customer service is beneficial
- Ability to operate cash registers and related equipment
- Strong customer service and communication skills
- Basic math skills for handling transactions
- Ability to manage multiple tasks in a fast-paced environment
- Knowledge of product locations and pricing policies
- Ability to follow company policies and legal regulations
- Ability to handle cash and perform accurate transactions
- Physically able to stand and walk for extended periods
Job Duties
- Seek opportunities to welcome, engage, serve and thank customers
- Maintain an atmosphere of friendly, enthusiastic customer service with emphasis on taking care of the customer
- Operate check stand equipment such as cash registers, scanners and scales to process customer orders
- Engage in suggestive selling and other sales techniques
- Process monetary transactions including cash, checks, gift certificates, travelers checks, food stamps, coupons and refunds
- Maintain knowledge of current product location, monitor UPC codes and ensure proper pricing
- Maintain clean, neat and properly stocked check stand and ensure safe and secure work area
- Stock, price and rotate merchandise
- May be assigned to a multi-station self-checkout lane or customer service counter as needed
- Follow all state and federal laws concerning the sale of restricted or regulated items
- Adhere to USDA Food Stamp or WIC voucher procedures
- Regularly move within self-checkout area to expedite transactions and maintain attentive presence
- Initiate and engage contact with customers at self-checkout
- Respond to alerts and errors with customer transactions at self-checkout stations
- Monitor multiple simultaneous transactions and verify payments
- Assist customers at self-checkout to ensure accuracy and limit shrinkage
- Prioritize safety of employees and customers by addressing or reporting concerns as provided by company policy
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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