Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
sick pay
Employee Discounts
Tuition Reimbursement
flexible scheduling
Employee assistance program
Job Description
Founded over a century ago as a small grocery store in Cincinnati, Kroger has grown to become the nation’s largest grocer, operating nearly 2,800 stores across 35 states under 28 different brand names. As a leader in the retail grocery industry, Kroger prides itself on its commitment to bringing together diverse teams with a shared passion for food and people, all united by the mission to "Feed the Human Spirit." Over the years, Kroger has been recognized not only for its extensive range of quality products but also for its dedication to innovation, customer service, and community support. The company... Show More
Job Requirements
- Customer service experience
- Effective communication skills
- Knowledge of basic math including counting, addition, and subtraction
Job Qualifications
- Customer service experience
- Effective communication skills
- Basic math knowledge including counting, addition, and subtraction
- Ability to work cooperatively in fast-paced environments
- Strong interpersonal skills
- Commitment to honesty and integrity
- Ability to manage conflict constructively
- Willingness to learn and adapt
- Ability to follow directions and seek help when needed
Job Duties
- Greet customers actively and provide assistance during transactions
- Process customer purchases quickly, accurately, and efficiently
- Handle multiple payment methods including cash, checks, credit/debit cards, SNAP EBT, WIC, coupons, and loyalty offers
- Monitor and control cash shortages and overages honestly to prevent loss
- Adhere to guidelines on restricted sales items such as alcohol and tobacco
- Report pricing discrepancies to the Scan Coordinator
- Follow policies for postage stamps, gift cards, and coupons
- Stay updated on current, future, seasonal, and special promotions
- Maintain compliance with food safety regulations and store policies
- Identify and report unsafe conditions to store management
- Inspect equipment for maintenance needs and notify the appropriate personnel
- Create a welcoming environment by answering customer questions about products
- Adhere to all applicable local, state, federal laws and company guidelines
- Work cooperatively in a high-paced, sometimes stressful environment
- Manage conflicts in a reasonable and cooperative manner
- Handle customer and business information honestly
- Follow directions and seek assistance when resolving customer issues
- Provide support to minors, individuals with special needs, and older adults
- Perform all essential job functions with or without reasonable accommodation
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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