Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Healthcare coverage
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discounts
Job Description
Smith's Food and Drug is a well-established supermarket chain based in Salt Lake City, Utah, that has been proudly serving customers since its merger with The Kroger Company in 1998. With over 140 stores across Utah, Nevada, New Mexico, Arizona, Montana, Idaho, and Wyoming, Smith's is part of one of the largest grocery retailers in the United States. The company is committed to creating a supportive, diverse, and inclusive work environment that reflects its core values of respect, honesty, integrity, and safety. These values guide every interaction with customers, associates, and the community, making Smith's more than just a place... Show More
Job Requirements
- Customer service experience
- Effective communication skills
- Knowledge of basic math including counting, addition, and subtraction
Job Qualifications
- Customer service experience
- Effective communication skills
- Knowledge of basic math including counting, addition, and subtraction
- Ability to follow directions
- Ability to work cooperatively in a high-paced and sometimes stressful environment
- Ability to manage conflict reasonably and nonconfrontationally
- Honesty and integrity in handling customer and business information
- Experience with Point of Sale systems is preferred
- Prior experience as a Bagger or Courtesy Clerk is desirable
Job Duties
- Create an outstanding customer experience through exceptional service
- Establish and maintain a safe and clean environment
- Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety
- Process customer transactions quickly, accurately, and efficiently
- Handle various payment tenders including cash, checks, credit, debit, SNAP EBT, and coupons according to company policy
- Understand and adhere to cash shortage and overage limits to control loss
- Report pricing discrepancies and follow established policies for postage stamps, gift cards, and coupons
- Stay current with seasonal and special ads
- Comply with food safety regulations and safety procedures
- Identify unsafe conditions and notify management
- Perform preventive maintenance checks and report repair needs
- Provide product information and answer customer questions
- Adhere to all local, state, federal laws, and company guidelines
- Manage conflict in a reasonable and cooperative manner
- Act with honesty and integrity regarding customer and business information
- Follow directions and seek assistance when necessary
- Provide support and assistance to minors, individuals with special needs, and older adults
- Perform essential functions with or without reasonable accommodation
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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