Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
sick pay
Tuition Reimbursement
Job Description
Kroger is America's largest grocery retailer, originating from a small Cincinnati grocery store over a century ago and now operating nearly 2,800 stores across 35 states under 28 different names. As a company, Kroger has a deep-rooted commitment to fostering diverse teams united by a passion for food and people, all working together with a common purpose: To Feed the Human Spirit. Kroger’s legacy is built on innovation and care, aiming to create extraordinary shopping experiences for customers and meaningful communities, while valuing every associate as an essential part of its success. The company embraces core values such as respect,... Show More
Job Requirements
- Customer service experience
- Effective communication skills
- Knowledge of basic math including counting, addition, and subtraction
Job Qualifications
- Customer service experience
- Effective communication skills
- Knowledge of basic math including counting, addition, and subtraction
- Ability to work cooperatively in a fast-paced and sometimes stressful environment
- Ability to manage conflict respectfully and cooperatively
- Ability to maintain honesty and integrity with customer and company information
- Ability to follow directions and seek assistance as needed
- Ability to provide support to minors, individuals with special needs, and older adults
Job Duties
- Greet and engage customers actively and courteously at the checkout
- Process customer transactions swiftly, accurately, and efficiently through the POS system
- Handle various payment types including cash, checks, credit, debit, SNAP EBT, WIC, and coupons according to company policy
- Manage and report pricing discrepancies and adhere to guidelines on restricted sale items such as alcohol and tobacco
- Follow established procedures for processing postage stamps, gift cards, and coupons
- Stay informed about current and upcoming advertisements, promotions, and sales events
- Comply with all food safety regulations and reinforce safety programs by identifying and reporting unsafe conditions or incidents to management
- Perform preventive maintenance on checkout equipment and notify supervisors of repair needs
- Provide exceptional customer support by answering product-related questions and making customers feel welcomed and valued
- Follow all local, state, federal laws and company guidelines
- Manage conflict in a reasonable, nonconfrontational, and cooperative manner
- Act with honesty and integrity regarding customer and business information
- Seek assistance when necessary to resolve customer or business issues
- Support and assist diverse customers including minors, individuals with special needs, and older adults
- Successfully perform essential job functions with or without reasonable accommodation
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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