Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $15.00
Work Schedule
Standard Hours
Benefits
Bonus opportunities
Career advancement opportunities
Relocation opportunities
401k with discretionary company match
Employee stock purchase plan
Referral Bonus Program
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Job Description
Floor & Decor is a leading specialty retailer in the home improvement sector, focusing on hard surface flooring and related accessories. With a commitment to quality, variety, and value, Floor & Decor serves a broad spectrum of customers ranging from DIY homeowners to professional contractors. Established as a trusted destination for flooring products, the company has cultivated a reputation for excellent customer service, extensive product selection, and a knowledgeable staff dedicated to meeting and exceeding customer needs.
At Floor & Decor, employees are integral to the customer experience, making it a dynamic and engaging workplace for those passionate abo... Show More
At Floor & Decor, employees are integral to the customer experience, making it a dynamic and engaging workplace for those passionate abo... Show More
Job Requirements
- Must be 18 years or older
- customer service experience
- knowledge of basic math skills
- potential travel to other stores for support
- ability to stand and walk for extended periods
- ability to lift and move 20-50 pounds occasionally
- ability to communicate effectively with customers and team members
Job Qualifications
- Customer service experience
- knowledge of basic math skills
- ability to work in a fast-paced environment
- effective communication skills
- ability to handle transactions accurately
- honesty and accountability
- willingness to collaborate with team members
Job Duties
- Greet every customer in a helpful and courteous manner
- connect with customers, ask about their projects, recommend our products and excite customers about their purchase
- provide above and beyond customer service and exceed customer expectations
- demonstrate and understand compliance of the company’s safety processes
- act and work in a manner consistent with the company’s core values
- process customers at checkout using the point of sale (POS) system
- process customer refunds and exchanges according to established guidelines
- open and close registers
- follow established cash, check and credit card acceptance procedures
- answer the telephone according to the company guidelines
- stock, tag and display merchandise as required
- be able to create price tags and merchandise signs
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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