Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.87 - $23.16
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
tuition support
Employee stock ownership plan
Paid Time Off
Retirement Plan
Dental Insurance
Vision Insurance
Job Description
WinCo Foods is a prominent grocery retailer based in the United States, operating over 140 supermarkets across 10 states. With a dedicated team of more than 22,000 employee owners, WinCo stands out not only for its impressive scale but also for its unique employee-ownership model. As the second largest Employee-Owned company in the country, WinCo emphasizes a workplace culture that nurtures growth, ownership, and community commitment. This structure allows employees to directly benefit from the company’s success, as reflected in its Employee Stock Ownership Plan (ESOP), which boasts over 500 millionaire employee-owners. The company prioritizes delivering the lowest possible prices... Show More
Job Requirements
- Must be 16 years of age or older
- Ability to work varied shifts in a 24/7 operation including nights, weekends and holidays
- Ability to perform friendly, courteous and tactful relations with customers and co-workers
- Ability to communicate (hearing and speech) to perform customer relation tasks
- Ability to complete written forms
- Ability to conduct visual inspection and read merchandise information
- Ability to lift and maneuver objects up to 20 lbs frequently and up to 50 lbs occasionally
- Ability to operate check stand equipment such as cash registers, scanners, and scales
- Ability to stand or sit for long periods, walk rapidly, bend, stoop, twist, and turn frequently
- Must have manual dexterity and good hand-eye coordination
- Ability to learn and memorize a considerable amount of information including PLU codes, product locations, keyboard procedures and company policies
- Ability to ensure accuracy in scanning and verifying sales and handling monetary transactions with mental alertness and basic math skills
- Ability to occasionally use blades for box cutting
- Ability to use household cleaners to maintain the work area
- Ability to navigate and manage high-stress situations and handle unsatisfied customers professionally
- Willingness to comply with all company policies and applicable laws
- As required, must have food safety/handlers cards and tobacco/alcohol sales certification as applicable by state and local laws
Job Qualifications
- High school diploma or equivalent preferred
- Previous retail or customer service experience beneficial
- Ability to learn and memorize product location and PLU codes
- Basic math skills for handling transactions
- Strong communication skills
- Familiarity with cash registers and self-checkout equipment
- Ability to work varied shifts including nights, weekends and holidays
- Ability to lift and maneuver objects up to 50 lbs occasionally
- Manual dexterity and good hand-eye coordination
- Ability to manage high-stress situations and handle customer complaints tactfully
- Understanding of food safety and tobacco/alcohol sales certification as required by state laws
Job Duties
- Seeks opportunities to welcome, engage, serve and thank customers
- Maintains an atmosphere of friendly, enthusiastic customer service with an emphasis on taking care of the customer
- Operates check stand equipment such as cash registers, scanners and scales to process customer orders
- Engages in suggestive selling and other sales techniques
- Processes monetary transactions including cash, checks, gift certificates, travelers checks, food stamps, coupons, and refunds while adhering to all cash handling and lane accountability policies
- Maintains knowledge of product location, monitors UPC codes and ensures proper pricing
- Maintains clean, neat and properly stocked check stands and ensures a safe work area
- Stocks, prices and rotates merchandise
- May be assigned to self-checkout lanes or customer service counters as needed
- Performs other duties as assigned
- Follows all state and federal laws concerning the sale of restricted or regulated items such as tobacco and alcohol
- Adheres to USDA Food Stamp and WIC voucher procedures
- Regularly moves within self-checkout area to expedite transactions and maintain safety
- Initiates and maintains contact with customers at self-checkout
- Responds to self-checkout alerts and errors
- Monitors multiple transactions and verifies payments in a fast-paced environment
- Engages proactively with customers to assist in self-checkout transactions and limit shrinkage
- Prioritizes safety by addressing or reporting concerns per company policy
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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