Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $12.50 - $17.00
Work Schedule
Rotating Shifts
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
tuition support
Employee stock ownership plan
Employee Discounts
Retirement Plan
Job Description
WinCo Foods is a prominent American grocery retailer with a strong presence across 10 states, operating more than 140 supermarkets and employing over 22,000 employee owners. As the second largest employee-owned company in the United States, WinCo Foods prides itself on a unique culture where employees share ownership through its Employee Stock Ownership Plan (ESOP), which includes more than 500 millionaire employee-owners. This model creates a dynamic and motivated workplace environment, where every team member contributes to the company's ongoing success and growth. WinCo Foods is dedicated to offering the lowest possible prices, aiming to improve the lives of their... Show More
Job Requirements
- Must be at least 16 years of age or older
- ability to work varied shifts including nights, weekends and holidays in a 24/7 operation
- ability to perform friendly, courteous, tactful interactions with customers and coworkers
- ability to communicate orally and in writing
- ability to perform visual inspections and read product information
- ability to lift and maneuver objects up to 20 lbs frequently and occasionally lift up to 50 lbs
- ability to stand or sit for long periods, walk rapidly, bend, stoop, twist and turn frequently
- manual dexterity and good hand-eye coordination
- ability to memorize information including PLU codes, location of products, procedures and policies
- ability to ensure scanning accuracy and handle cash transactions with mental alertness and basic math skills
- ability to occasionally use box cutting blades
- ability to maintain cleanliness of work area with household cleaning supplies
- ability to navigate high stress situations and manage unsatisfied customers
- as required by law, obtain food safety/handler cards and certifications for tobacco and alcohol sales such as TAM card
Job Qualifications
- High school diploma or equivalent preferred
- prior experience in retail or customer service preferred
- ability to operate check stand equipment including cash registers, scanners and scales
- effective communication skills including hearing and speech
- basic math skills including addition, subtraction, multiplication and division
- manual dexterity and good hand-eye coordination
- ability to memorize and recall a considerable amount of product information, PLU codes, and procedures
- ability to manage high volume customer transactions accurately and efficiently
- knowledge of cash handling and lane accountability policies
- customer-oriented attitude with ability to work in a fast-paced environment
Job Duties
- Seek opportunities to welcome, engage, serve and thank customers
- maintain an atmosphere of friendly, enthusiastic customer service with an emphasis on taking care of the customer
- operate check stand equipment such as a cash register, scanner and scale to process customer orders using two aisles
- engage in suggestive selling and other sales techniques
- process monetary transactions including cash, checks, gift certificates, food stamps, coupons, and refunds
- maintain knowledge of current product location, monitor UPC codes and ensure proper pricing
- maintain clean, neat and properly stocked check stand and ensure safe and secure work area
- stock, price and rotate merchandise
- may be assigned to a multi-station self-checkout lane as needed
- may be assigned to the customer service counter as needed
- perform other duties as assigned or needed
- follow all state and federal laws concerning the sale of restricted or regulated items such as tobacco and alcohol
- adhere to all United States Department of Agriculture Food Stamp or WIC voucher procedures
- regularly move within SCO area to expedite transactions, maintain attentive presence and keep area clear of safety hazards
- initiate and engage contact with customers as they process their transactions
- respond to SCO stations to review, address and clear alerts and errors with customer transactions
- monitor multiple simultaneous transactions and verify payment in fast paced setting
- actively and routinely engage with customers at self-checkout kiosks to assist in transactions, ensure accuracy and limit shrinkage
- maintain high level of awareness of the self-checkout area and customers, anticipate customer needs, and monitor transaction activity
- prioritize safety of employees and customers by addressing or reporting concerns as provided by Company policy
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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