Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401k
Paid Time Off
Job Description
Wingstop is a renowned and independently owned franchise specializing in delivering high-quality chicken wing dishes in a fast-paced, customer-centric environment. Established with a focus on creating exceptional dining experiences, Wingstop has developed a strong reputation for its commitment to quality, flavor, and excellent customer service. This fast casual restaurant offers a variety of mouthwatering wing flavors, sides, and beverages designed to cater to a diverse range of tastes and preferences. As part of the hospitality sector, Wingstop has maintained a dedicated team that upholds its core values of integrity, honesty, and customer satisfaction, striving to meet and exceed guest expectations... Show More
Job Requirements
- Ability to learn quickly
- Ability to understand and carry out oral and written instructions and request clarification when needed
- Strong interpersonal skills
- Ability to work as part of a team
- Ability to build relationships
- Cashier and restaurant experience a plus
- Ability to lift and carry, push, or pull heavy objects up to 50 pounds, with or without reasonable accommodation
- Ability to stand for long periods of time and work in a fast-paced environment
Job Qualifications
- Experience using a computer and register (POS) system preferred
- Food Handler Certification required
- Strong cash handling skills
- Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
- Available to work flexible hours that may include mornings, evenings, weekends, late nights and/or holidays
Job Duties
- Act with integrity, honesty and knowledge that promote the culture, values, and mission of Wingstop
- Greet all guests in a friendly and welcoming manner whether by phone or in person
- Place orders for guests in-person and over the phone
- upsell and maintain knowledge of menu and sauce descriptions, along with new items and promotions
- Be knowledgeable on menu offerings, sauce descriptions and promotions to better assist guests in making order recommendations and answering questions
- Monitor that all orders are ready within quoted guest order readiness times
- Verify the accuracy and presentation of all guest orders before delivery to guests to ensure the highest level of guest satisfaction
- Strong cash handling skills to accurately process cash, credit card and gift card transactions and balance of register at end of shift
- Assist in maintaining a clean workplace
- keep Front of House clean and stocked
- including restrooms
- Restock products during periods of downtime or as directed
- Practice safe food handling procedures by following all safety and sanitation guidelines
- promote safety in the workplace
- Maintain a professional and presentable appearance according to the company's Uniform Standards
- Receive and handle complaints from guests and guide the manager on duty if a problem requires escalation
- Leave guests with a long-lasting and positive impression of their Wingstop experience
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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