Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $11.00 - $15.00
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee stock ownership plan
tuition support
Retirement Plan
Employee Discounts
Job Description
WinCo Foods is a prominent and rapidly growing grocery retailer with over 140 supermarkets across 10 states and a robust family of more than 22,000 employee owners. The company stands out as the second largest Employee-Owned company in the United States, with over 500 millionaire employee-owners participating in the Employee Stock Ownership Plan (ESOP). This unique ownership structure fosters a strong commitment among employees to provide exceptional service while sharing in the company’s success. WinCo Foods is dedicated to making the lives of customers and employee owners better by offering the lowest possible prices, which has made it a trusted... Show More
Job Requirements
- Must be 16 years of age or older
- Ability to work varied shifts including nights, weekends and holidays
- Ability to perform friendly, courteous, tactful relations with customers and co-workers
- Ability to communicate effectively both verbally and in writing
- Ability to lift and maneuver objects up to 20 lbs frequently and up to 50 lbs occasionally
- Ability to stand, sit, walk rapidly, bend, stoop, twist, and turn frequently
- Manual dexterity and good hand-eye coordination
- Ability to memorize considerable information including PLU codes and product locations
- Must ensure accuracy in scanning and verifying sales and handling monetary transactions
- Ability to manage high stress situations and unsatisfied customers
- Ability to use household cleaners and occasionally use blades for box cutting
- Compliance with applicable state and local laws including food safety/handlers cards and tobacco and alcohol sales certification as required by law
Job Qualifications
- High school diploma or equivalent preferred
- Previous retail or customer service experience is beneficial
- Strong communication skills with the ability to engage customers courteously
- Basic math skills for handling transactions accurately
- Ability to learn and memorize product codes, procedures, and company policies
- Ability to maintain composure in high-stress environments
- Familiarity with cash register and point-of-sale equipment is an advantage
Job Duties
- Seeks opportunities to welcome, engage, serve and thank customers
- Maintains an atmosphere of friendly, enthusiastic customer service with an emphasis of taking care of the customer
- Operates check stand equipment such as a cash register, scanner and scale to process customer orders using two aisles to check customers
- Engages in suggestive selling and other sales techniques
- Processes monetary transactions including cash, checks, gift certificates, travelers checks, food stamps, processing coupons, and refunds
- Maintains knowledge of current product location, monitors UPC codes and ensures proper pricing
- Maintains clean, neat and properly stocked check stand and ensures safe and secure work area
- Stocks, prices and rotates merchandise
- May be assigned to a multi station self-checkout lane as needed
- May be assigned to the customer service counter as needed
- Performs other duties as assigned or needed
- Follows all state and federal laws concerning the sale of any restricted or regulated items
- Adheres to all United States Department of Agriculture Food Stamp or WIC voucher procedures
- Regularly moves within SCO area to expedite transactions, maintain attentive presence and keep area clear of safety hazards
- Initiates and engages contact with customers as they process their transactions
- Responds to SCO stations to accurately review, address and clear alerts and/or errors with customer transactions
- Monitors multiple simultaneous transactions and verifies payment in fast paced setting
- Actively and routinely engages with customers at self-checkout kiosks to assist in transactions, ensure accuracy, and limit shrinkage
- Maintains a high level of awareness of the self-checkout area and customers
- anticipates customer needs, monitors transaction activity, makes regular eye contact with customers, observes bottom of the basket
- Prioritizes safety of employees and customers by addressing or reporting concerns as provided by Company policy
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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