Job Overview
Compensation
Type:
Hourly
Rate:
Range $10.00 - $14.00
Benefits
Paid Time Off
Health Insurance
employee discount
Job Description
This position is for a customer service role centered on delivering exceptional guest experiences known as ENCORE EXPERIENCES. The hiring establishment prioritizes quick, friendly, and superior service to ensure complete guest satisfaction. The role involves direct interaction with guests, requiring a warm and friendly greeting, accurate order taking, and effective communication both with guests and kitchen staff. The establishment emphasizes exceptional service quality and attention to detail while maintaining a clean, welcoming environment.
The position entails operating a cash register, handling monetary transactions accurately, and being responsible for cash receipts. It also involves generating additional sales through suggestive sellin... Show More
The position entails operating a cash register, handling monetary transactions accurately, and being responsible for cash receipts. It also involves generating additional sales through suggestive sellin... Show More
Job Requirements
- Experience at working with the public, handling money and a cash register
- good communications skills (articulate and uses good grammar)
- good telephone skills
- outgoing personality
- a good listener
- good judgment abilities
- a team player
- ability to suggestive sell
- pleasant voice
- pleasing attitude towards guests and co-workers
- natural ability to smile
Job Qualifications
- Experience working with the public
- experience handling money and operating a cash register
- good communication skills including articulate speech and proper grammar
- good telephone skills
- outgoing personality
- good listening skills
- good judgment abilities
- ability to suggestively sell
- pleasant voice
- pleasing attitude towards guests and co-workers
- natural ability to smile
- team player
Job Duties
- Extend a warm and friendly greeting to all guests
- pick up trash on the parking lot as needed
- take guests' orders accurately
- relay the order to the kitchen staff
- accept payment from guests and make change correctly
- thank guests for their business
- present order to guest, properly packaged and with all necessary accompaniments and utensils
- operate the cash register and being responsible for cash receipts
- generate additional sales whenever possible by suggesting additional menu items to the guests
- count the change bank in their register at the beginning and end of the shift
- stock adequate supplies of paper goods, condiments, beverages, etc. for the serving of guests
- prep drinks and assist in kitchen prep of items such as sauces, salads, produce, etc.
- clean all guest areas
- prep food as needed
- present to management when any front-of-the-house equipment needs service or inventory is needed
- remove trash from waste receptacles and place at back of restaurant
- sweep and mop lobby as needed
- clean restrooms as needed
- explain menu and answer product questions as raised by guests
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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