Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $15.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Bonus opportunities
career advancement
401K with company match
Employee stock purchase plan
Referral Bonus Program
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Paid vacation
Paid sick time
Paid holidays
Personal holiday
paid Volunteer Time Off
Job Description
Floor & Decor is a leading specialty retailer in the home improvement sector, specifically focused on hard surface flooring and related accessories. With a strong commitment to quality and customer satisfaction, the company delivers a wide selection of products including tile, wood, laminate, and decorative flooring options. Floor & Decor combines an extensive product range with exceptional customer service to provide both professional contractors and do-it-yourself homeowners with outstanding solutions for their flooring needs. The company operates numerous stores across the country, each designed to provide customers a well-organized and informative shopping experience alongside expert advice from dedicated staff. With... Show More
Job Requirements
- Must be 18 years or older
- Knowledge of basic math skills
- Customer service experience
- Potential travel to other stores for support
- Ability to stand, walk, reach, kneel, crouch or crawl as required
- Ability to lift 20-50 pounds occasionally
Job Qualifications
- Customer service experience
- Knowledge of basic math skills
- Ability to handle cash registers and POS systems
- Strong communication and interpersonal skills
- Friendly and enthusiastic personality
- Honest and accountable work ethic
- Ability to work in a fast-paced retail environment
Job Duties
- Greet every customer in a helpful and courteous manner
- Connect with customers, ask about their projects, recommend products and excite customers about their purchase
- Provide above and beyond customer service and exceed customer expectations
- Demonstrate and understand compliance of the company's safety processes
- Act and work in a manner consistent with the company's core values
- Process customers at checkout using the point of sale (POS) system
- Process customer refunds and exchanges according to established guidelines
- Open and close registers
- Follow established cash, check and credit card acceptance procedures
- Answer the telephone according to company guidelines
- Stock, tag and display merchandise as required
- Create price tags and merchandise signs
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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