Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Standard Hours
Day Shifts
Benefits
free medical insurance
Free dental insurance
free vision insurance
Free short-term disability insurance
free life insurance
Free accident insurance
free meal during shift
Free gaming license renewals
Free uniform dry cleaning services
Paid Time Off
Paid holidays
floating holidays
401(k) retirement program
Tuition Reimbursement
Health and wellbeing reimbursements
Team Member Assistance Program
Team member awards and incentives
flex spending
Dependent care spending
Career advancement opportunities
Team member dining and gift shop discounts
Job Description
Nisqually Red Wind Casino is a premier entertainment and hospitality destination owned and operated by the Nisqually Indian Tribe. Located in Olympia, Washington, this casino provides a vibrant and dynamic environment dedicated to offering exceptional gaming experiences along with top-tier hospitality services. The casino is more than just a gaming center; it serves as a key economic driver for the Nisqually Tribe, contributing to the community's sustained economic growth and quality of life enhancements. With a focus on integrity, communication, accountability, respect, and teamwork, Nisqually Red Wind Casino strives to create incredible experiences for its guests and foster a positive... Show More
Job Requirements
- 6 months guest service experience
- Ability to effectively communicate
- Basic math skills
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Passion for providing extraordinary service
- Ability to work effectively within a team
- Excellent written communication skills
- Ability to obtain a Food Handlers Permit
- Pass NRWC pre-employment testing
- Ability to obtain a Class II gaming license
- Must be able to bend, stoop, lift, and carry items weighing up to 50 pounds on a regular and continuing basis
- Must be able to stand and/or walk for long periods of time and move from area to area in the kitchen
- Ability to tolerate a smoke-filled environment
Job Qualifications
- 6 months guest service experience
- Ability to effectively communicate
- Basic math skills
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Passion for providing extraordinary service
- Ability to work effectively within a team
- Excellent written communication skills
- Ability to obtain a Food Handlers Permit
- Pass NRWC pre-employment testing
- Ability to obtain a Class II gaming license
- 1 year guest service experience in the hospitality industry preferred
- 3 months experience with a POS system preferred
Job Duties
- Greet incoming and departing guests warmly with a genuine smile and eye contact
- Accurately input all orders into the POS system
- Answer guests’ questions about products and services and provide recommendations based on guests needs
- Process guest orders ensuring accuracy and efficiency
- Collaborate with team members to ensure smooth and efficient operations
- Deliver food orders promptly if applicable
- Prepare and serve a variety of coffees and beverages according to Nisqually Grounds recipes and standards
- Assist with food preparation including heating and serving pre-made food items
- Ensure strict food storage procedures to prevent spoilage and contamination
- Ensure that all products utilized in the FOH are labeled with appropriate dates and pricing
- Answer incoming calls and provide appropriate service
- Adhere to all sanitation and safety control policies
- Maintain a clean area
- Restock Grab and Go display cases utilizing FIFO method if applicable
- Clean tables after guests have left
- Accurately reconcile cash drawers
- Perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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