Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $14.00
Benefits
401(k) Plan
Healthcare plans
Virtual Doctor Visits
associate discount
Associate assistance program
Paid Time Off
training programs
Job Description
Rural King Farm and Home Store is a well-established retail company dedicated to serving rural communities by providing quality farm and home products, services, and a welcoming shopping experience. With a strong commitment to their associates, Rural King fosters a positive and rewarding workplace environment, offering ample opportunities for career growth and development. The company values its people first approach, prioritizing integrity, teamwork, and continuous improvement to build a culture where employees feel supported and motivated. They offer competitive benefits and programs such as a 401(k) plan with matching contributions, healthcare plans, virtual doctor visits, and access to top-tier healthcare... Show More
Job Requirements
- High school diploma or equivalent
- Previous retail or cashier experience preferred but not required
- Ability to stand or sit for extended periods
- Ability to lift, push, and/or pull 30 pounds repetitively and 31-50 pounds intermittently
- Basic computer proficiency
- Effective verbal communication skills
- Willingness to participate in cross-training and continuous learning
- Ability to maintain focus and accuracy in fast-paced environments
- Availability for part-time work
Job Qualifications
- Exceptional customer service skills
- Comfortable navigating computer systems and software
- Excellent verbal and written interpersonal and communication skills
- Ability to interact with a team in a fast-paced environment
- Strong written, oral, and interpersonal communication skills
- Ability to actively listen, ask relevant questions, and provide thorough responses
- Proficiency in adapting communication style to diverse individuals
- Ability to complete repetitive activities
- Demonstrated resilient mindset
- Proactive and positive attitude towards training new cashiers
Job Duties
- Exceed customer expectations by delivering outstanding service through clear communication and active listening
- Greet customers with a friendly and welcoming demeanor as they enter the store
- Follow the Cashier script to assist customers through the transaction process and educate them on company programs such as the loyalty program, RK Visa, and RK Plus Protection Plan (RKPPP)
- Execute cash management, return, layaway, and exchange policies with precision and adherence to company guidelines
- Communicate professionally and in an upbeat and friendly manner with all Rural King associates and customers
- Provide product information and answer basic customer inquiries, offering recommendations as appropriate
- Coordinate with the loaders promptly respond to customer requests for assistance
- Efficiently execute precise transactions while prioritizing timely service, and handle price dispute resolution with professionalism
- Stand in designated area in front of the registers to indicate that you are available to assist customers when not currently engaged in a transaction
- Emphasize the value of joining the Rural King loyalty program, detailing benefits such as special offers, points accumulation, and personalized recommendations
- Utilize the designated cashier script to engage with customers during transactions
- Introduce the benefits of the Rural King Visa card to customers, highlighting its advantages such as exclusive offers, rewards, and flexible financing options
- Respond to incoming calls at the registers with impeccable phone etiquette, identifying the store and yourself as a representative of Rural King using a professional and friendly demeanor
- Ensure the reconciliation of registers and filing of paperwork with an unwavering commitment to achieving 100% accuracy
- Ensure proper deactivation of either EAS (Electronic Article Surveillance) devices or spider wrapped products as needed
- Maintain heightened awareness of your surroundings to prevent loss (shrink) and deliver exceptional customer service
- Execute cashier responsibilities thoroughly, encompassing a range of tasks such as stocking coolers, cleaning front windows, and efficiently managing registers
- Refill popcorn and coffee stations in a timely manner to meet customer demands and maintain a positive experience
- Keep shopping carts and restrooms clean and well-maintained to ensure a positive customer experience
- Use general office equipment such as telephone, copy machine, fax machine, calculator, and computer
- Participate in cross-training for flexibility in various departments and responsibilities
- Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments
- Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively
- Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement
- Perform other duties as assigned
Job Qualifications
Experience
No experience required
Job Location
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