Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
401(k) Plan
Healthcare plans
Virtual Doctor Visits
associate discount
Financial Wellness Program
Associate assistance program
Chaplaincy services
Job Description
Rural King Farm and Home Store is a reputable retail establishment dedicated to serving rural communities by providing high-quality farm, home, and outdoor products. With a strong commitment to creating a positive and rewarding work environment for its associates, Rural King emphasizes a people-first culture and offers numerous opportunities for professional growth and development. The company encourages both entry-level individuals and those with professional experience to join their team and thrive by providing the necessary resources and support to succeed. This dedication to employee growth is matched by their commitment to delivering exceptional service to their customers, making Rural King... Show More
Job Requirements
- ability to maintain a seated or standing position for extended durations
- ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently
- able to navigate and access all facilities
- skill to effectively communicate verbally with others, both in-person and via electronic devices
- close vision for computer-related tasks
Job Qualifications
- possess exceptional customer service skills and a desire to help others
- comfortable navigating computer systems and software to assist customers or manage activities
- excellent verbal and written interpersonal and communication skills
- ability to interact with the team in a fast-paced environment, remaining flexible, proactive, resourceful, and efficient
- strong communications (written, oral and interpersonal skills)
- demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses
- proficiency in adapting communication style and tone to effectively interact with individuals from diverse backgrounds and at different levels within the organization
- ability to complete repetitive activities
- demonstrated resilient mindset and the ability to maintain motivation and optimism in the face of difficulties and setbacks
- demonstrates a proactive and positive attitude towards training new cashiers
Job Duties
- exceed customer expectations by delivering outstanding service through clear communication and active listening
- greet customers with a friendly and welcoming demeanor as they enter the store
- follow the cashier script to assist customers through the transaction process and educate them on company programs such as the loyalty program, RK Visa, and RK Plus Protection Plan
- execute cash management, return, layaway, and exchange policies with precision and adherence to company guidelines
- communicate professionally and in an upbeat and friendly manner with all Rural King associates and customers
- provide product information and answer basic customer inquiries, offering recommendations as appropriate
- coordinate with the loaders promptly respond to customer requests for assistance
- efficiently execute precise transactions while prioritizing timely service, and handle price dispute resolution with professionalism
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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