Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $19.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Flexible Schedule
Job Description
This job opportunity is with a well-established retail company specializing in delivering exceptional service to its customers through direct interaction on the sales floor and efficient operation at the checkout register. The company prides itself on maintaining high standards for product presentation, stock levels, cleanliness, and safety to ensure a welcoming shopping environment for all customers. Known for its commitment to both customer satisfaction and employee development, the company fosters a positive workplace culture where teamwork and professional growth are highly valued.
The role in focus is that of a Customer Service Associate who plays a critical part... Show More
The role in focus is that of a Customer Service Associate who plays a critical part... Show More
Job Requirements
- No education requirement
- customer service experience preferred
- basic computer skills required
- ability to perform physical tasks including bending, kneeling, twisting and overhead reaching
- ability to stand for an entire shift
- ability to frequently lift 5 to 20 pounds
- ability to occasionally lift up to 50 pounds
- ability to work in intermittent temperature conditions
- good verbal and written communication skills
- ability to work in a fast-paced team environment
- adherence to company policies and professionalism
Job Qualifications
- Customer service experience preferred
- basic computer skills
- exceptional customer service skills
- good verbal and written communication skills
- understanding of store functions and operations
- capable of working in a fast-paced environment
- ability to work as a member of a team
- ability to model proper workplace behavior including being respectful, honest and fair
- ability to perform repeated bending, kneeling, twisting and overhead reaching
- ability to work in intermittent temperature environments
- ability to stand for entire shift
- ability to frequently lift between 5 to 20 pounds
- ability to occasionally lift up to 50 pounds
Job Duties
- Provides positive, personalized customer service by greeting each customer in a friendly manner, assisting with purchases, suggestively selling and making sure products are available for purchase
- runs a point of sale (POS) system and monitors customer lines in order to expedite the sales process
- maintains knowledge of products and services offered by the company and takes an active role in promoting programs introduced by the company
- adheres to federal, state and local regulations and prohibits the sale of age restricted products to individuals under the minimum age requirement
- listens and responds to customer requests, follows immediate customer satisfaction guidelines to resolve customer concerns and forwards information to management as needed
- cleans and maintains the store area including, but not limited to, cleaning counters, equipment, floors, cabinets and external areas
- performs light maintenance duties as assigned
- helps ensure equipment is operating correctly
- communicates to management when maintenance is needed
- learns and follows applicable policies and procedures including, but not limited to, grooming, cleanliness, uniform policy, eating, drinking and smoking policy and overall professional appearance
- assists in maintaining a safe environment and complies with all health and sanitation best practices and procedures
- helps ensure proper stock levels, dating and rotation of all food products and supplies
- attends company required training programs
- assists in training fellow store associates on existing and new training programs as needed
- reports all time worked on or off site, for appropriate compensation
- completes other duties, including special projects, as assigned by management
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in:
Nearby Cities
Jobs By Filter