Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $11.25 - $15.25
Work Schedule
Rotating Shifts
Day Shifts
Weekend Shifts
Night Shifts
Benefits
top-tier medical plans
tuition support
Employee stock ownership plan
Paid Time Off
discount programs
retirement savings plan
Employee assistance program
Job Description
WinCo Foods is a dynamic and employee-owned grocery retailer that operates over 140 supermarket locations across 10 states in the United States. As the second largest employee-owned company in the nation, WinCo Foods proudly boasts a community of over 22,000 employee owners and more than 500 millionaire employee-owners through its Employee Stock Ownership Plan (ESOP). The company’s mission is deeply rooted in providing customers with the lowest possible prices to help feed their families, while also offering exceptional benefits and opportunities for their employee owners. WinCo Foods stands out in the grocery retail industry by fostering a culture that values... Show More
Job Requirements
- Must be 16 years of age or older
- ability to work varied shifts in a 24/7 operation including nights, weekends, and holidays
- perform friendly, courteous, and tactful relations with customers and co-workers with composure
- communicate effectively (hearing and speech) to perform customer relation tasks
- complete written forms accurately
- conduct visual inspections and read information on merchandise
- lift and maneuver objects up to 20 lbs frequently and occasionally up to 50 lbs
- operate check stand equipment such as cash registers, scanners, and scales
- stand or sit for long periods, walk rapidly, bend, stoop, twist and turn frequently for long periods
- manual dexterity and good hand-eye coordination
- learn and memorize considerable information including PLU codes, product locations, check stand procedures, and company policies
- ensure accuracy in scanning and verifying sales and handling monetary transactions with mental alertness and basic math skills
- occasionally use blades for box cutting
- use household cleaners to maintain work area
- navigate high stress situations and manage volatile or unsatisfied customers
- as required by applicable state and local laws, obtain food safety/handlers cards, tobacco and alcohol sales certification (e.g., TAM card)
Job Qualifications
- High school diploma or equivalent preferred
- prior experience in retail or customer service is beneficial
- ability to operate check stand equipment such as cash registers, scanners, and scales
- strong communication skills including hearing and speech to perform customer relation tasks
- basic math skills for handling transactions accurately
- ability to lift and maneuver objects up to 50 lbs
- manual dexterity and good hand-eye coordination
- ability to work varied shifts including night, weekends, and holidays
- customer service oriented with patience and composure
- knowledge of basic food safety, tobacco and alcohol sales certification where applicable
Job Duties
- Seek opportunities to welcome, engage, serve and thank customers
- maintain an atmosphere of friendly, enthusiastic customer service with an emphasis on taking care of the customer
- operate check stand equipment such as a cash register, scanner and scale to process customer orders using two aisles
- engage in suggestive selling and other sales techniques
- process monetary transactions including cash, checks, gift certificates, travelers checks, food stamps, processing coupons, and refunds
- maintain knowledge of current product location, monitor UPC codes and ensure proper pricing
- maintain clean, neat and properly stocked check stand and ensure safe and secure work area
- stock, price and rotate merchandise
- operate multi station self-checkout lanes and customer service counters as assigned
- follow all state and federal laws concerning the sale of any restricted or regulated items including tobacco and alcohol
- adhere to all USDA Food Stamp or WIC voucher procedures
- move regularly within SCO area to expedite transactions and maintain attentive presence
- initiate and engage contact with customers during transactions
- respond to SCO stations to review and clear alerts or errors
- monitor multiple simultaneous transactions and verify payments
- assist customers at self-checkout kiosks to ensure accuracy and limit shrinkage
- maintain awareness of the self-checkout area and customers
- prioritize safety of employees and customers by addressing or reporting concerns
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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