
Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $11.00 - $14.75
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
tuition support
Employee stock ownership plan
Competitive wages
Job Description
WinCo Foods is a prominent grocery retailer recognized for its employee-owned business model and extensive network of supermarkets across the United States. With over 140 stores in 10 states and a workforce of more than 22,000 employee owners, WinCo Foods stands as the second largest employee-owned company in the country. The organization prides itself on delivering the lowest possible prices to its customers, a commitment that drives its operations and service philosophy. The company’s unique Employee Stock Ownership Plan (ESOP) has produced over 500 millionaire employee-owners, reflecting a culture that values long-term investment and shared success among its workforce. In... Show More
Job Requirements
- Must be 16 years of age or older
- ability to work varied shifts including nights, weekends, and holidays
- ability to perform friendly, courteous, tactful relations with customers and co workers with composure
- effective communication skills including hearing and speech
- ability to complete written forms
- ability to conduct visual inspections and read merchandise information
- ability to lift and maneuver objects up to 20 lbs frequently and up to 50 lbs occasionally
- ability to stand or sit for long periods, walk rapidly, bend, stoop, twist, and turn frequently
- manual dexterity and good hand eye coordination
- ability to learn and memorize information including PLU codes, product locations, check stand and keyboard procedures, and company policies
- accuracy in scanning and verifying sales and handling monetary transactions with mental alertness
- occasional use of blades for box cutting
- ability to use household cleaners to maintain work area
- ability to navigate and manage high stress situations including handling volatile or unsatisfied customers and high transaction volumes
- compliance with state and local laws including food safety or handlers cards and tobacco and alcohol sales certification as required
Job Qualifications
- High school diploma or equivalent preferred
- prior retail or customer service experience is beneficial
- ability to operate cash registers, scanners, and scales
- basic math skills including addition, subtraction, multiplication, and division
- strong communication skills with good hearing and speech
- ability to memorize product locations and procedures
- familiarity with cash handling policies and USDA Food Stamp or WIC procedures
- ability to work in a fast paced environment
- capability to manage multiple simultaneous transactions
- customer service orientation with friendly and courteous demeanor
Job Duties
- Seeks opportunities to welcome, engage, serve and thank customers
- maintains an atmosphere of friendly, enthusiastic customer service with an emphasis on taking care of the customer
- operates check stand equipment such as a cash register, scanner and scale to process customer orders using two aisles to check customers
- engages in suggestive selling and other sales techniques
- processes monetary transactions including cash, checks, gift certificates, travelers checks, food stamps, processing coupons, and refunds
- maintains knowledge of current product location, monitors UPC codes and ensures proper pricing
- maintains clean, neat and properly stocked check stand and ensures safe and secure work area
- stocks, prices and rotates merchandise
- may be assigned to a multi station self-checkout lane as needed
- may be assigned to the customer service counter as needed
- performs other duties as assigned or needed
- follows all state and federal laws concerning the sale of any restricted or regulated items such as tobacco and alcohol
- adheres to all United States Department of Agriculture Food Stamp or WIC voucher procedures
- regularly moves within SCO area to expedite transactions, maintain attentive presence and keep area clear of safety hazards
- initiates and engages contact with customers as they process their transactions
- responds to SCO stations to accurately review, address and clear alerts and/or errors with customer transactions
- monitors multiple simultaneous transactions and verifies payment in fast paced setting
- actively and routinely engages with customers at self checkout kiosks to assist in transactions, ensure accuracy, and limit shrinkage
- maintains a high level of awareness of the self checkout area and customers
- anticipates customer needs, monitors transaction activity, makes regular eye contact with customers, observes bottom of the basket, etc.
- prioritizes safety of employees and customers by addressing or reporting concerns as provided by Company policy
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location

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