Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $17.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development opportunities
employee recognition programs
Job Description
Star MSO is a well-established retail store known for its commitment to customer satisfaction and operational excellence. As a prominent player in the retail sector, Star MSO focuses on providing an exceptional shopping experience by maintaining a clean, well-stocked, and customer-friendly environment. The company prides itself on its ability to serve customers efficiently and courteously, ensuring that every interaction leaves a positive impression. With a dedicated team and strong management support, Star MSO aims to meet and exceed store goals through teamwork, professionalism, and strategic display of merchandise.
The Customer Service Associate role at Star MSO is pivotal in ma... Show More
The Customer Service Associate role at Star MSO is pivotal in ma... Show More
Job Requirements
- high school diploma or equivalent
- prior experience in retail or customer service preferred
- basic mathematical skills
- ability to operate cash register and related equipment
- strong communication skills
- ability to maintain cleanliness and organization
- capability to work as part of a team
- attention to detail and problem-solving skills
- availability to work flexible hours
- physical ability to stand for extended periods
Job Qualifications
- mathematical skill to count, add, subtract, copy, and record figures
- skill in operating various machines typical in the retail setting such as cash register, credit card machine, and gas pump console
- written communication skill to fill out routine forms and records
- oral communication skill to give, receive, or exchange information with co-workers, customers, and vendors in a courteous and professional manner
- interpersonal communication skill to work effectively with others to coordinate activities and complete assigned tasks
- ability to read and understand written instructions, memos, and procedure manuals
- ability to follow specific, step-by-step instructions, standard procedures, and operating guidelines
- ability to apply common sense understanding to carry out detailed oral and written instructions
- ability to concentrate on the task being done despite distractions from others
- ability to identify routine problems and situations that require a decision
- ability to provide a high level of customer service
Job Duties
- Accurately operate cash register and monitor gas console
- follow all cash handling procedures involving cash, credit cards, checks, lottery, and drops
- properly and accurately account for all sales transactions
- maintain accurate inventory through correct pricing
- keep store clean, always stocked and in first class condition
- maintain high cleaning standards including parking lot, restrooms, stockroom, and equipment
- clean all spills to remove safety hazards
- acknowledge all customers and provide the highest level of customer service including greeting, suggestive selling, and thanks
- assist customers in locating items in the store
- comply with suggestive selling program
- build displays to promote customer awareness of sale items and generate additional sales
- perform other duties as assigned or requested
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location

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