Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Healthcare coverage
flexible scheduling
Paid Time Off
Employee assistance program
associate discounts
Tuition Reimbursement
Training and Development
Job Description
From a humble beginning as a tiny grocery store in Cincinnati over a century ago, Kroger has evolved into the largest grocer in the United States, operating nearly 2,800 stores across 35 states under 28 distinct names. As America's grocer, Kroger is proud of its rich history and dedication to bringing diverse teams together who share a common passion for food, people, and the spirit of community. The company thrives on innovation, continually striving to deliver amazing experiences not only for its customers but also for the communities it serves and its own associates. Food is at the heart of... Show More
Job Requirements
- Customer service experience
- Effective communication skills
- Knowledge of basic math including counting, addition, and subtraction
- Ability to work cooperatively in a fast paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Ability to perform the essential functions of this position with or without reasonable accommodation
Job Qualifications
- Customer service experience
- Effective communication skills
- Knowledge of basic math including counting, addition, and subtraction
- Prior experience as a bagger or courtesy clerk preferred
- Ability to work cooperatively in a fast-paced environment
- Ability to manage conflict constructively
- Demonstrated honesty and integrity
- Ability to follow directions and problem-solve
- Basic understanding of food safety regulations
Job Duties
- Being visible and actively greeting, engaging and assisting customers
- Processing customer transactions through the check lane quickly, accurately, and efficiently
- Handling various tenders such as cash, checks, credit, debit, SNAP EBT, offline SNAP EBT, WIC, rain checks, complex loyalty offers, coupons and checkout procedures according to company policy
- Understanding and adhering to the company's limits on cash shortages and/or overages and working honestly and effectively to control loss
- Understanding and adhering to guidelines on restricted sale items such as alcohol, tobacco, DVDs
- Reporting pricing discrepancies to the Scan Coordinator
- Following established policies and procedures for postage stamps, gift cards, and coupons
- Staying current with present, future, seasonal and special ads
- Adhering to all food safety regulations and guidelines
- Complying with safety procedures and identifying unsafe conditions, accidents, or issues and notifying store management
- Inspecting equipment to practice preventive maintenance and notifying appropriate departments or store management of repair needs
- Creating an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
- Adhering to all local, state and federal laws, and company guidelines
- Working cooperatively in high paced and sometimes stressful environment
- Managing conflict in a reasonable, nonconfrontational and cooperative manner
- Acting with honesty and integrity regarding customer and business information
- Following directions and seeking assistance when necessary to resolve customer and business issues
- Providing support and assistance through direct interaction with minors, individuals with special needs, and older adults
- Performing the essential functions of this position with or without reasonable accommodation
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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