Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $16.00
Work Schedule
Standard Hours
Benefits
401(k) plan with Company Match
Healthcare plans
Virtual Doctor Visits
associate discount
Employee assistance program
Training and Development
Hardship assistance program
Job Description
Rural King Farm and Home Store is a well-established retail company dedicated to serving rural communities by offering a wide range of farm, home, and outdoor products. Established as a community-focused business, Rural King strives to create a positive and rewarding workplace for its associates by providing opportunities for growth, competitive benefits, and a people-first environment. Their mission revolves around delivering exceptional service and experiences tailored to meet the unique needs of rural customers, making a meaningful difference in the lives of those they serve. Rural King is known for fostering a workplace culture that emphasizes integrity, teamwork, continuous improvement,... Show More
Job Requirements
- High school diploma or equivalent
- Previous retail or cashier experience preferred
- Ability to operate POS systems and handle cash transactions
- Excellent verbal and written communication skills
- Strong interpersonal and customer service skills
- Ability to stand or sit for extended periods
- Ability to lift or move up to 50 pounds
- Willingness to work flexible hours
- Ability to follow company policies and procedures
- Basic computer literacy
- Ability to handle repetitive tasks
- Positive and proactive attitude
Job Qualifications
- High school diploma or equivalent
- Previous retail or cashier experience preferred
- Strong customer service skills
- Ability to operate POS systems and handle cash transactions accurately
- Good communication skills, both verbal and written
- Ability to work in a fast-paced environment
- Basic computer proficiency
- Strong attention to detail
- Ability to maintain a positive attitude and team spirit
- Willingness to participate in training and development programs
Job Duties
- Exceed customer expectations by delivering outstanding service through clear communication and active listening
- Greet customers with a friendly and welcoming demeanor as they enter the store
- Follow the Cashier script to assist customers through the transaction process and educate them on company programs such as the loyalty program, RK Visa, and RK Plus Protection Plan
- Execute cash management, return, layaway, and exchange policies with precision and adherence to company guidelines
- Communicate professionally and in an upbeat and friendly manner with all Rural King associates and customers
- Provide product information and answer basic customer inquiries, offering recommendations as appropriate
- Coordinate with the loaders promptly respond to customer requests for assistance
- Efficiently execute precise transactions while prioritizing timely service, and handle price dispute resolution with professionalism
- Stand in designated area in front of the registers to indicate that you are available to assist customers when not currently engaged in a transaction
- Emphasize the value of joining the Rural King loyalty program, detailing benefits such as special offers, points accumulation, and personalized recommendations
- Utilize the designated cashier script to engage with customers during transactions
- Introduce the benefits of the Rural King Visa card to customers, highlighting its advantages such as exclusive offers, rewards, and flexible financing options
- Respond to incoming calls at the registers with impeccable phone etiquette, identifying the store and yourself as a representative of Rural King using a professional and friendly demeanor
- Ensure the reconciliation of registers and filing of paperwork with an unwavering commitment to achieving 100 percent accuracy
- Ensure proper deactivation of either EAS (Electronic Article Surveillance) devices or spider wrapped products as needed
- Maintain heightened awareness of your surroundings to prevent loss (shrink) and deliver exceptional customer service
- Execute cashier responsibilities thoroughly, encompassing a range of tasks such as stocking coolers, cleaning front windows, and efficiently managing registers
- Refill popcorn and coffee stations in a timely manner to meet customer demands and maintain a positive experience
- Keep shopping carts and restrooms clean and well-maintained to ensure a positive customer experience
- Use general office equipment such as telephone, copy machine, fax machine, calculator, and computer
- Participate in cross-training for flexibility in various departments and responsibilities
- Actively participate in learning initiatives offered such as training programs, workshops, and webinars
- Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments
- Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively
- Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement
- Perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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