Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $21.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
tuition support
Employee stock ownership plan
Retirement Plan
Employee Discounts
Job Description
WinCo Foods is a prominent grocery retailer with a substantial presence of over 140 supermarkets spanning 10 states across the United States. Known for being the second largest employee-owned company in the nation, WinCo Foods embodies a unique business model that empowers more than 22,000 employee-owners who actively contribute to its success. This employee stock ownership structure has not only fostered a culture of dedication and cooperation among its team members but also created more than 500 millionaire employee-owners through the Employee Stock Ownership Plan (ESOP). The company’s mission is driven by a purpose that matters deeply: to make the... Show More
Job Requirements
- Must be at least 16 years of age or older
- available to work varied shifts including nights, weekends and holidays
- ability to lift and maneuver objects weighing up to 20 pounds frequently and up to 50 pounds occasionally
- manual dexterity and good hand-eye coordination
- ability to stand or sit for extended periods and perform physical activities such as walking, bending, stooping, twisting and turning frequently
- effective communication skills including hearing and speech
- ability to complete written forms
- careful attention to detail for scanning and verifying sales
- ability to handle monetary transactions accurately using basic math
- must learn and memorize PLU codes, product locations, check stand procedures and company policies
- capable of navigating high-stress situations and managing unsatisfied customers calmly
- may require state and local certification for food safety, tobacco and alcohol sales where applicable
Job Qualifications
- High school diploma or equivalent preferred
- previous retail or customer service experience beneficial
- strong communication and interpersonal skills
- ability to operate cash registers and point of sale systems
- basic math skills for transaction processing
- ability to handle multiple tasks in a fast-paced environment
- dependable and punctual work ethic
- able to maintain composure and tact in difficult customer interactions
- knowledge of food safety and cash handling procedures advantageous
Job Duties
- Seeks opportunities to welcome, engage, serve and thank customers
- maintains an atmosphere of friendly, enthusiastic customer service with an emphasis on taking care of the customer
- operates check stand equipment such as a cash register, scanner and scale to process customer orders using two aisles
- engages in suggestive selling and other sales techniques
- processes monetary transactions including cash, checks, gift certificates, travelers checks, food stamps, processing coupons, and refunds
- maintains knowledge of current product location, monitors UPC codes and ensures proper pricing
- maintains clean, neat and properly stocked check stand and ensures safe and secure work area
- stocks, prices and rotates merchandise
- may be assigned to a multi station self-checkout lane as needed
- may be assigned to the customer service counter as needed
- performs other duties as assigned or needed
- follows all state and federal laws concerning the sale of any restricted or regulated items including tobacco and alcohol
- adheres to all United States Department of Agriculture Food Stamp or WIC voucher procedures
- regularly moves within SCO area to expedite transactions, maintain attentive presence and keep area clear of safety hazards
- initiates and engages contact with customers as they process their transactions
- responds to SCO stations to accurately review, address and clear alerts and/or errors with customer transactions
- monitors multiple simultaneous transactions and verifies payment in fast paced setting
- actively and routinely engages with customers at self-checkout kiosks to assist in transactions, ensure accuracy, and limit shrinkage
- maintains a high level of awareness of the self-checkout area and customers
- anticipates customer needs, monitors transaction activity, makes regular eye contact with customers, observes bottom of the basket, etc.
- prioritizes safety of employees and customers by addressing or reporting concerns as provided by company policy
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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