Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401k
Paid Time Off
Job Description
Wingstop is a leading fast-casual dining brand specializing in flavorful chicken wings and signature sauces that have captured the taste buds of millions. Established as a franchisee-owned operation, Wingstop prides itself on delivering high-quality food in a fast, efficient manner while maintaining an exceptional customer experience. Known for its vibrant atmosphere and distinctive menu, Wingstop continues to expand its reach across the nation with numerous locations dedicated to serving guests fresh and delicious meals. The company emphasizes strong core values such as integrity, honesty, and teamwork, making it a desirable workplace for individuals seeking a dynamic and customer-focused environment.
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Job Requirements
- Food Handler Certification
- Strong cash handling skills
- Ability to learn quickly
- Ability to understand and carry out oral and written instructions and request clarification when needed
- Strong interpersonal skills
- Ability to work as part of a team
- Ability to build relationships
- Ability to lift and carry, push or pull heavy objects up to 50 pounds, with or without reasonable accommodation
- Ability to stand for long periods of time and work in a fast-paced environment
- Availability to work flexible hours that may include mornings, evenings, weekends, late nights, and/or holidays
- Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
Job Qualifications
- Experience using a computer and register (POS) system preferred
- Food Handler Certification is required
- Strong cash handling skills
- Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
- Available to work flexible hours that may include mornings, evenings, weekends, late nights, and/or holidays
Job Duties
- Act with integrity, honesty, and knowledge that promote the culture, values, and mission of Wingstop
- Greet all guests in a friendly and welcoming manner whether by phone or in person
- Place orders for guests in-person and over the phone
- upsell and maintain knowledge of menu and sauce descriptions, along with new items and promotions
- Be knowledgeable on menu offerings, sauce descriptions, and promotions to better assist guests in making order recommendations and answering questions
- Monitor that all orders are ready within the quoted guest order readiness times
- Verify the accuracy and presentation of all guest orders before delivery to guests to ensure the highest level of guest satisfaction
- Strong cash handling skills to accurately process cash, credit card and gift card transactions, and balance of register at end of shift
- Assist in maintaining a clean workplace
- keep the Front of House (FOH) clean and stocked
- including restrooms
- Restocking products during periods of downtime or as directed
- Practice safe food handling procedures by following all safety and sanitation guidelines
- promote safety in the workplace
- Maintain a professional and presentable appearance according to the company’s Uniform Standards
- Receive and handle complaints from guests and guide the manager on duty if a problem requires escalation
- Leave guests with a long-lasting and positive impression of their WINGSTOP experience
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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