Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401k
Paid Time Off
Job Description
Wingstop is a leading fast-casual restaurant brand specializing in delivering delicious, high-quality chicken wing meals with a vibrant fan base across the United States and internationally. Known for its unique flavorful sauces and a casual dining experience, Wingstop focuses on providing customers with fast, friendly, and efficient service in a welcoming atmosphere. As an independently owned and operated franchisee, Wingstop emphasizes a culture of integrity, honesty, and a commitment to delivering outstanding guest experiences. The restaurant operates in bustling environments, striving to meet the demands of diverse guests by maintaining speed and accuracy in order-taking and food preparation. Working at... Show More
Job Requirements
- Ability to learn quickly
- Ability to understand and carry out oral and written instructions and request clarification when needed
- Strong interpersonal skills
- Ability to work as part of a team
- Ability to build relationships
- Cashier and restaurant experience a plus
- Ability to lift and carry, push, or pull heavy objects up to 50 pounds, with or without reasonable accommodation
- Ability to stand for long periods of time and work in a fast-paced environment
Job Qualifications
- Experience using a computer and register (POS) system preferred
- Food handler certification is required
- Strong cash handling skills
- Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
- Available to work flexible hours that may include mornings, evenings, weekends, late nights, and/or holidays
Job Duties
- Act with integrity, honesty, and knowledge that promote the culture, values, and mission of Wingstop
- Greet all guests in a friendly and welcoming manner whether by phone or in person
- Place orders for guests in-person and over the phone
- upsell and maintain knowledge of menu and sauce descriptions, along with new items and promotions
- Be knowledgeable on menu offerings, sauce descriptions, and promotions to better assist guests in making order recommendations and answering questions
- Monitor that all orders are ready within the quoted guest order readiness times
- Verify the accuracy and presentation of all guest orders before delivery to guests to ensure the highest level of guest satisfaction
- Strong cash handling skills to accurately process cash, credit card and gift card transactions, and balance of register at end of shift
- Assist in maintaining a clean workplace
- keep the Front of House (FOH) clean and stocked
- including restrooms
- Restocking products during periods of downtime or as directed
- Practice safe food handling procedures by following all safety and sanitation guidelines
- promote safety in the workplace
- Maintain a professional and presentable appearance according to the company's Uniform Standards
- Receive and handle complaints from guests and guide the manager on duty if a problem requires escalation
- Leave guests with a long-lasting and positive impression of their WINGSTOP experience
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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