Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Healthcare coverage
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
sick pay
Employee assistance program
Financial Coaching
associate discounts
Tuition Reimbursement
training programs
Job Description
Kroger, originally founded as a small grocery store in Cincinnati over a century ago, has grown to become the nation’s largest grocer with nearly 2,800 stores spread across 35 states, operating under 28 different names. As one of America’s most trusted grocers, Kroger prides itself on its commitment to bringing diverse teams together, united by a passion for food and people, and driven by one common purpose: To Feed the Human Spirit. With its rich history of innovation, the company continually strives to create exceptional experiences not only for customers but also for the communities it serves and its dedicated... Show More
Job Requirements
- Customer service experience
- Effective communication skills
- Knowledge of basic math including counting, addition, and subtraction
Job Qualifications
- Customer service experience
- Effective communication skills
- Knowledge of basic math including counting, addition, and subtraction
- Ability to manage conflict in a reasonable and cooperative manner
- Ability to act with honesty and integrity
- Ability to follow directions and seek assistance when necessary
- Ability to work cooperatively in a fast-paced environment
Job Duties
- Be visible and actively greet, engage and assist customers
- Process customer transactions through the check lane quickly, accurately, and efficiently
- Understand the Point of Sale (POS) system and handle various tenders such as cash, checks, credit, debit, SNAP EBT, Offline SNAP EBT, WIC, rain checks, complex loyalty offers, coupons and checkout procedures according to company policy
- Adhere to company limits on cash shortages and overages and work honestly to control loss
- Follow guidelines on restricted sale items such as alcohol, tobacco and DVDs
- Report pricing discrepancies to the Scan Coordinator
- Follow established policies and procedures for postage stamps, gift cards, and coupons
- Stay current with present, future, seasonal and special ads
- Adhere to all food safety regulations and guidelines
- Comply with safety procedures and notify management of unsafe conditions or accidents
- Inspect equipment and report any items in need of repair
- Answer customer questions regarding products sold within the department and throughout the store
- Adhere to local, state and federal laws and company guidelines
- Work cooperatively in a high-paced and sometimes stressful environment
- Manage conflict reasonably, nonconfrontationally and cooperatively
- Act with honesty and integrity regarding customer and business information
- Follow directions and seek assistance when necessary
- Provide support through direct interaction with minors, individuals with special needs, and older adults
- Perform essential functions with or without reasonable accommodation
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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