Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.75 - $28.95
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Retirement Plan
tuition support
Employee stock ownership plan
Job Description
WinCo Foods is a prominent grocery retailer operating over 140 supermarkets across 10 states in the United States. As the second largest employee-owned company in the country, WinCo has a unique business model focused on employee ownership, boasting over 22,000 employee owners, including more than 500 who are millionaire employee-owners through its Employee Stock Ownership Plan (ESOP). This model fosters a strong sense of community and investment in the company’s success, creating a workplace environment that prioritizes employee growth, satisfaction, and collaboration. Established with the goal of making a positive impact on the lives of its customers and employees, WinCo... Show More
Job Requirements
- Must be 16 years of age or older
- Ability to work varied shifts in a 24/7 operation including night, weekends and holidays
- Perform friendly, courteous, tactful relations with customers and co-workers with composure
- Communicate (hearing and speech) to perform customer relation tasks
- Complete written forms
- Conduct visual inspection and read information on merchandise
- Lift and maneuver objects of varying dimensions and weights up to 20 lbs frequently
- Lift up to 50 lbs occasionally
- Operate check stand equipment such as cash registers, scanners, and scales
- Stand or sit for long periods, walk rapidly, bend, stoop, twist, and turn frequently for long periods
- Manual dexterity and good hand/eye coordination
- Learn and memorize considerable information including PLU codes, product locations, check stand and keyboard procedures and company policies
- Ensure accuracy in scanning and verifying sales and handling monetary transactions with mental alertness and basic math skills
- Occasionally use blades for box cutting
- Use household cleaners to maintain work area
- Perform primary duties efficiently and accurately
- Navigate and manage high stress situations, volatile or unsatisfied customers, and a high volume of transactions and customers
- Food safety/handlers cards, tobacco and alcohol sales certification as required by applicable state and local laws
Job Qualifications
- High school diploma or equivalent preferred
- Previous retail or cashier experience preferred
- Strong communication skills
- Ability to engage customers positively
- Cash handling experience is a plus
- Basic math skills including add, subtract, multiply and divide
- Ability to operate check stand equipment such as cash registers, scanners and scales
- Ability to memorize PLU codes, location of products and company policies
- Ability to handle high volume transactions accurately and efficiently
- Ability to work varied shifts including nights, weekends, and holidays
Job Duties
- Seek opportunities to welcome, engage, serve and thank customers
- Maintain an atmosphere of friendly, enthusiastic customer service with emphasis on taking care of the customer
- Operate check stand equipment such as cash register, scanner and scale to process customer orders using two aisles to check customers
- Engage in suggestive selling and other sales techniques
- Process monetary transactions including cash, checks, gift certificates, travelers checks, food stamps, processing coupons, and refunds while adhering to all cash handling and lane accountability policies and procedures
- Maintain knowledge of current product location, monitor UPC codes and ensure proper pricing
- Maintain clean, neat and properly stocked check stand and ensure safe and secure work area
- Stock, price and rotate merchandise
- May be assigned to multi station self-checkout lanes and customer service counter as needed
- Follow all state and federal laws concerning sale of restricted or regulated items such as tobacco and alcohol
- Adhere to all USDA Food Stamp or WIC voucher procedures
- Regularly move within SCO area to expedite transactions, maintain attentive presence and keep area clear of safety hazards
- Initiate and engage contact with customers during transactions
- Respond to SCO stations to review, address and clear alerts or errors
- Monitor multiple simultaneous transactions and verify payment in fast paced setting
- Actively engage with customers at self-checkout kiosks to assist and ensure accuracy and limit shrinkage
- Maintain high level of awareness of self-checkout area and customers and prioritize safety of employees and customers by addressing or reporting concerns as per company policy
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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