Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $18.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Free Food
Paid Time Off
Insurance reimbursement plans
Job Description
Heirloom Restaurant Group is a dynamic and rapidly growing restaurant brand management company that oversees more than 10 distinctive brands. With a passion for culinary excellence and hospitality, Heirloom Restaurant Group is dedicated to creating meaningful experiences through their thoughtfully curated dining establishments. At its core, the company believes that sharing meals is an opportunity to create life-changing moments, and it strives to facilitate these moments regularly for its community. Rooted deeply in its sense of local responsibility, Heirloom Restaurant Group values its relationships with friends, families, neighbors, and associates and takes these partnerships seriously. The group places significant emphasis... Show More
Job Requirements
- Previous cashier or customer service experience is preferred
- strong numerical and math skills for accurate transaction processing
- excellent communication and interpersonal skills
- familiarity with POS systems and basic computer skills
- ability to work in a fast-paced environment with attention to detail
- flexibility to work evenings, weekends, and holidays
- knowledge of food safety and hygiene standards
Job Qualifications
- Previous cashier or customer service experience is preferred
- strong numerical and math skills for accurate transaction processing
- excellent communication and interpersonal skills
- familiarity with POS systems and basic computer skills
- ability to work in a fast-paced environment with attention to detail
- flexibility to work evenings, weekends, and holidays
- knowledge of food safety and hygiene standards
Job Duties
- Greet customers with a friendly and welcoming attitude
- provide excellent customer service by answering questions, offering assistance, and processing orders accurately
- receive and process customer orders, ensuring accuracy in item selection and pricing
- enter orders into the point-of-sale (POS) system promptly and efficiently
- address customer concerns or issues related to orders, payments, or service
- collaborate with management to resolve more complex problems
- handle cash, credit cards, and other forms of payment accurately
- provide change to customers and process transactions in accordance with established procedures
- follow cash handling policies and procedures to prevent discrepancies
- adhere to security measures to safeguard against theft or fraud
- complete end-of-shift procedures, including balancing cash registers and preparing reports
- secure cash and close out the POS system accurately
- have a good understanding of the menu items, including ingredients and pricing
- assist customers with menu inquiries and provide recommendations if needed
- suggest additional items, promotions, or upsells to enhance the customer's dining experience
- keep the cashier area clean and well-organized
- arrange menus, promotional materials, and other items neatly
- communicate effectively with kitchen and serving staff to ensure accurate and timely order fulfillment
- relay special requests or modifications from customers to the kitchen
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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